Raelyn Adams

Assistant Store Manager

Lowes Home Improvment

03.2010 - Current

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Oversaw daily opening and closing operations to ensure smooth workflow.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Created and maintained safe and secure work environments for employees.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Overview

Work History

Assistant Store Manager

Education

Medical Assistant - Medical Assistant

Diploma -

Timeline

Assistant Store Manager

Medical Assistant - Medical Assistant

Diploma -

Similar Profiles

Jaedan RichardsonJaedan Richardson

James BaxterJames Baxter

Louis KrickerLouis Kricker

Allison SchanbacherAllison Schanbacher

Tiffany HerrmannTiffany Herrmann