Raelyn Clark
St. Petersburg,FL
Summary
Organized and motivated server and barista, eager to apply creativity and passion into various environments. I have a history of exceeding company expectations with consistent and proactive practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the team.
Overview
4
4
years of professional experience
Work History
Assistant Manager/Barista Shift Lead
SumitrA Espresso Lounge
01.2021 - 02.2023
- Maintained inventory accuracy by counting stock-on-hand and reconciling inconsistencies.
- Packaged and handled all in house and wholesale coffee beans.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Took orders at register, ran espresso machine, packaged and served baked goods and beverages, while keeping work environment clean.
- Remained calm and professional during peak hours while maintaining order accuracy and consistency.
- Created daily tasks for team members to optimize group productivity.
- Arranged merchandise and built eye-catching displays to increase sales.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Barista Shift Lead; Food Runner
Craft Kafe
02.2023 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served hand crafted café beverages with focus on speed, quality and consistency.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Delivery Driver Manager/Food Service Worker
FUSIAN
08.2019 - 01.2021
- Utilized street maps to plan and determine most efficient routes.
- Planned, optimized and changed routes to meet delivery targets.
- Monitored driver performance and productivity to proactively adjust assignments for maximum results.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Worked on sushi line, deciphering and making customer orders accurately in a loud and busy environment.
- Maintained clean and organized work space even during chaotic peak times.
Waitress
Aladdin's Eatery
01.2019 - 12.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs in a fine dining enviroment.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
High School Diploma -
Westerville-South High School
Westerville, OH05.2020
Certification of Audio Production -
Fort Hayes Career Center
Columbus, OH05.2020
Skills
- Safe Food Handling
- Complaint Resolution
- POS Systems
- Hiring and Training new employees
- Maintains clean and organized work space
- Knowledge of espresso drink styles, machine management, bean origin, roast and grind
- Customer Service
- Inventory Management
- Work Planning and Prioritization
- Cash Handling
- Food Portion Specification
- Dining Area Cleaning Supervision
- Operational Efficiency
- Store Opening and Closing
References:
Maurice Loeb, SumitrA Coffee Co. , Owner
+1 (813) 220-4533
Victoria Woods, Hot Tonic LLC
+1 (614) 657-2513
Nathan Alexander, Craft Kafe, Manager
+1 (727) 492-2872
Timeline
Barista Shift Lead; Food Runner
Craft Kafe
02.2023 - 05.2023
Assistant Manager/Barista Shift Lead
SumitrA Espresso Lounge
01.2021 - 02.2023
Delivery Driver Manager/Food Service Worker
FUSIAN
08.2019 - 01.2021
Waitress
Aladdin's Eatery
01.2019 - 12.2020
High School Diploma -
Westerville-South High School
Certification of Audio Production -
Fort Hayes Career Center
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