Raelyn Sloat
Borger
Summary
Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paraprofessional
Borger Independent School District
02.2024 - 01.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Telecommunications Operator/Deputy Jailer
Carson County Sheriffs Office
09.2022 - 12.2022
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
- Managed high call volume while maintaining professionalism and composure during periods of peak demand.
- Connected callers with appropriate professional, department, or business.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in intake and release of inmates.
- Coordinated with other law enforcement personnel to exchange information.
911 Dispatcher
City Of Borger
10.2017 - 12.2021
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Education
High School Diploma -
Caprock High School
Amarillo05-2004
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Information security
- Attention to detail
- Listening skills
- Multitasking and prioritization
- Good judgment
- Excellent communication
- Data entry
- Database queries
Certification
- Advanced Telecommunicator Certificate- Issued 10/13/2021
Timeline
Paraprofessional
Borger Independent School District
02.2024 - 01.2025
Telecommunications Operator/Deputy Jailer
Carson County Sheriffs Office
09.2022 - 12.2022
911 Dispatcher
City Of Borger
10.2017 - 12.2021
High School Diploma -
Caprock High School
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