Raelyn Smith
Jefferson,WI
Summary
I have worked in customer service/ retail since I was 15, which allows me to have a lot of knowledge when it comes to handling tough situations. I have also been working with children for many years now. I started babysitting as soon as I was old enough. With the amount of education I have received I also have a good amount of classroom experience.
Overview
4
4
years of professional experience
Work History
Guest Service Leader
Kwik Trip
Oconomowoc, WI
05.2020 - 02.2024
- Resolved customer complaints in a timely manner while adhering to company policies.
- Ensured compliance with health and safety regulations at all times.
- Trained new team members on customer service policies and procedures.
- Performed daily opening and closing duties such as cleaning, organizing, restocking supplies.
- Held weekly meetings with staff to discuss goals, objectives, and any concerns.
- Managed inventory levels by restocking shelves as needed.
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests.
Education
High School Diploma -
Jefferson High School
Jefferson, WI06-2020
Associate of Arts - Elementary Education
University Of Wisconsin Whitewater
Whitewater, WISkills
- Guest Relations
- Complaint Handling
- Strong Leadership
- Upselling Strategies
- Classroom Management
- Lesson Planning
- Student Engagement
- Verbal and Written Communication
- Behavior Management
- Child Safety Procedures
- Age-Appropriate Activities
- Early Childhood Education
- Positive Reinforcement
- Elementary Education
- Creative Lesson Planning
- Cleaning and Sanitation
Affiliations
- Reading is one of my favorite things to do! I would love to be able to share that with others!
Timeline
Guest Service Leader
Kwik Trip
05.2020 - 02.2024
High School Diploma -
Jefferson High School
Associate of Arts - Elementary Education
University Of Wisconsin Whitewater
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