Raelyn Watson
Rock Hill,SC
Summary
Skilled in both interpersonal communication and efficient operational practices, I stand out as a proactive team player dedicated to excellence. At Home Depot, I was a customer-focused and energetic individual who excelled at retail transactions and product restocking, greatly improving shopping experiences. My proficiency in time management and merchandising propelled performance goals, achieving a notable increase in customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Associate/Cashier
Home Depot
Rock Hill, SC
01.2022 - Current
- Stocked shelves with new inventory according to established guidelines.
- Handled cash, credit, and debit transactions accurately and efficiently.
- Greeted customers warmly upon arrival and identified their needs.
- Processed and completed cash or credit transactions accurately.
- Resolved customer complaints, guided them, and provided relevant information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Engaged with customers to ensure a positive shopping experience.
- Consistently met all performance goals set by management.
Parks and Recreation Employee
City of Rock Hill
Rock Hill, SC
05.2020 - 06.2021
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Bachelor of Science - Psychology/Behavioral Sciences
Coastal Carolina University
Conway, SC06-2028
Skills
- Product restocking
- Retail transactions
- Merchandising and display assembly
- Merchandise display set up
- Order selection and preparation
- Time management
Certification
- Certification in Criminal Justice
Timeline
Front End Associate/Cashier
Home Depot
01.2022 - Current
Parks and Recreation Employee
City of Rock Hill
05.2020 - 06.2021
Bachelor of Science - Psychology/Behavioral Sciences
Coastal Carolina University
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