Raelynn Hardgrave
Conroe,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Has a willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level starting position. Ready to help the team achieve the desired company goals, to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Tournament Coordinator
Beltway Junior Golf Tour - Beltwayjgt
Conroe, TX
06.2018 - Current
- Developed team communications and information for meetings.
- Worked flexible hours across night, weekend and holiday shifts.
- Used Microsoft Word and other software tools to create documents and other communications.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed over 120 youth players at any given time
- Created tee times for each individual along with corrections needed if issue arose. In charge of printing and labeling each scorecard needed and organizing in alphabetical order.
Pro Shop Employee
Grand Lake Golf Club
Montgomery, TX
11.2020 - 12.2021
- Wrote order supply requests to replenish merchandise.
- Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
- Operated cash register to accept cash, credit card and gift card payments.
- Assisted in merchandising by creating new, interesting and visually pleasing displays within store.
- Educated members and customers on new products, services and discounts to promote additional sales.
- Stocked and restocked inventory on sales floor to boost sales and meet company demands.
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Discussed products with customers, outlined restrictions and educated on policies.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Bachelor of Science - Kinesiology
University of Texas At Tyler
Tyler, TX04.2022
Associate of Science - General Studies
Tyler Junior College
Troup, TX05.2020
Skills
- Group Instruction
- Teamwork and Collaboration
- Flexible and Adaptable
- Team building
- Organization and Time Management
- Multitasking Abilities
- Data Entry
Additional Information
Have previous experience using:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Timeline
Pro Shop Employee
Grand Lake Golf Club
11.2020 - 12.2021
Tournament Coordinator
Beltway Junior Golf Tour - Beltwayjgt
06.2018 - Current
Bachelor of Science - Kinesiology
University of Texas At Tyler
Associate of Science - General Studies
Tyler Junior College
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