Summary
Overview
Work History
Education
Skills
Timeline
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Raelynn Harwood

Evanston,Wyoming

Summary

Outgoing and detail-oriented professional with experience in costumer service and food service. Skilled at working in a fast-paced and busy environment with dedication to efficiency and accuracy. Highly motivated to learn new skills. Dedicated to promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options, with 5 years of experience in costumer service.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Pizza Hut
06.2023 - 10.2023
  • Delivered food to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed to deliver 20 orders over 5 hours.

Hotel Front Desk Clerk

Quality Inn
06.2022 - 08.2022
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Maintained clean and organized front desk area, creating welcoming environment for guests.
  • Washed and folded towels, sheets, rugs, and rags.
  • Stocked and prepared hot and cold food items and organized breakfast

Cashier

Jody's Diner
02.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs..
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled phone calls
  • Managed to-go orders, ensured orders were accurate and on time with pick up time.
  • Food prep
  • Simultaneously preformed 4 different job positions within one work day regularly.

Stocker Associate

Walmart
01.2020 - 10.2020
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 35 pounds.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Removed debris and packaging from boxes and separated for recycling or disposal.

Cashier

Walmart
06.2019 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Observed self check outs, ensured machines were running accurately and monitored transitions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Monitored and assisted costumers at 11 different self checkouts regularly.

Education

Bachelor in Science of Psychology - Psychology

Colorado Technical University
Colorado Springs, CO
06.2025

GED -

B.O.C.E.S
Evanston, WY
08.2019

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Problem-Solving
  • Map reading and navigation skills
  • Payment handling
  • Welcoming guests
  • Professional Appearance
  • Patience and Empathy
  • Customer Assistance

Timeline

Delivery Driver

Pizza Hut
06.2023 - 10.2023

Hotel Front Desk Clerk

Quality Inn
06.2022 - 08.2022

Cashier

Jody's Diner
02.2021 - 03.2022

Stocker Associate

Walmart
01.2020 - 10.2020

Cashier

Walmart
06.2019 - 10.2020

Bachelor in Science of Psychology - Psychology

Colorado Technical University

GED -

B.O.C.E.S

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Raelynn Harwood