RaeLynn Johnson
Certified Medical Assistant
Muskegon,Michigan
Summary
Highly-motivated Medical Assistant with over 30 years experience and desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Clinical Care Coordinator
Life Circles-PACE
Norton Shores, MI
08.2021 - 02.2024
- Provided administrative and clinical support to physicians, nurses, and other healthcare professionals.
- Assisted in patient care management by scheduling appointments, verifying insurance coverage, and obtaining authorizations for procedures.
- Performed vital signs such as height, weight, blood pressure measurements.
- Administered injections and medications under the direction of a physician or nurse.
- Collected laboratory specimens according to established protocols.
- Answered phone calls from patients seeking advice or assistance with medical issues.
- Participated in team meetings to discuss best practices related to patient care delivery.
- Monitored inventory levels of medical supplies used throughout the facility.
- Processed orders for medical supplies and lab equipment.
Medical Assistant/ Care Team Lead
Spectrum Health Medical Group
01.2016 - 01.2021
- Provide patient care, staff support and fulfilled leadership responsibilities
- Roomed patients and performed phone triage
- Reviewed EMR(EPIC) to verify standards are upheld by those in my team
- Drafted policies and procedures in coordination with supervision and Operations Manager
- Monitored, coached and trained new employees, externs and staff needing remediation
- Demonstrated teamwork and established a positive work environment
- Ordered supplies, vaccines and medications for office use
- Phlebotomist
- Stepped-up, because of staffing issues and performed phlebotomist duties including sample draws, shipment preparation and required documentation independently.
Clinical Assistant/Scribe
Mercy General Health Partners
01.2006 - 01.2016
- Provided patient care and scribed for Internal Medical Providers (Doctors)
- Documented visits in Electronic Medical Records (EMR) (Next Gen and Athena), ordered testing and prescriptions under provider’s supervision
- Roomed Patients, performed laboratory procedures, administered injections and assisted with examinations and procedures
- Prioritized phone calls to give appropriate medical advice and care plans after conferring with providers, also scheduled appointments
- Kept policy and procedure manuals up to date
- Ordered supplies, vaccines and medications for office use
- Medical Assistant Preceptor
- Supervised, taught and evaluated Medical Assistant apprentices from Muskegon Community College and incoming externs.
Education
Medical Assistant -
Ross Medical Center
01.1994
Medical Assistant Certification -
American Association of Medical Assistants
Skills
- Compassionate
- Calm and level-headed under duress
- Adaptable
- Venipuncture and phlebotomy
- Electrocardiography (EKG)
- Infection control procedures
- Immunization Administration
- Procedure Assistance
- Clinical Documentation
- Patient Care Coordination
Certification
- BLS – Expired
- TB – Expired
References
Available upon request
Timeline
Clinical Care Coordinator
Life Circles-PACE
08.2021 - 02.2024
Medical Assistant/ Care Team Lead
Spectrum Health Medical Group
01.2016 - 01.2021
Clinical Assistant/Scribe
Mercy General Health Partners
01.2006 - 01.2016
Medical Assistant -
Ross Medical Center
Medical Assistant Certification -
American Association of Medical Assistants
- BLS – Expired
- TB – Expired
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