Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raelynn Erhardt Splettstaszer

Portland,OR

Summary

Ambitious, highly personable, relentless doer. Experienced in project management, administrative and creative coordination. A graceful navigator between seniors, colleagues, and creatives.

Overview

9
9
years of professional experience

Work History

Loan Officer Assistant

Academy Mortgage Corp
Portland, OR
02.2021 - Current
  • Licensed Mortgage Loan Officer in Oregon and Washington.
  • Supports multiple Senior Loan Officers by ensuring loan files are complete and loans close as scheduled.
  • Serves as primary contact and liaison between clients and Senior Loan Officer.
  • Coordinates and prepares documentation necessary for verifications and underwriting.
  • Reviews clients’ financial data in order to determine eligibility.
  • Handles high level of applicants per week to answer questions about mortgage process.

Project Manager

3 Mountains Plumbing
Portland, OR
12.2016 - 02.2021
  • Lead an excavation team of 12 (direct reports) both field and office to ensure best practices and to deliver the best customer service.
  • Managed daily operations: balanced budgets and deadlines while ensuring safety of the team.
  • Increased customer satisfaction, loyalty, and expectations.
  • Planned, budgeted, and oversaw all sewer and plumbing projects from initiation to completion.
  • Set strategies focused towards company mission and set team KPIs.
  • Recruited and mentored team members.
  • Coordinated with other departments and outside vendors to review all aspects of projects and identify objectives.
  • Met weekly and monthly revenue goals.
  • Built and maintained vendor accounts and internal and external customers.

Senior Administrative Assistant

Warrior Inc
Durham, OR
02.2013 - 12.2016
  • Managed long-lasting relationships with current and potential partners to ensure retention and satisfaction.
  • Assisted CEO, upper management, and daily office operations.
  • Initiated, handled, and managed relationships with vendors and customers.
  • Maintained vendor and customer invoices, purchasing information, and records.
  • Verified accounts by reconciling statements and transactions.
  • Coordinated company events, meetings, and sponsorships..

Education

BACHELORS OF SCIENCE - BUSINESS ADMINISTRATION

North Dakota State University
Fargo, ND
05.2010

Skills

  • Strong abilities in critical thinking and problem solving, both written & verbal, in high-stress environments
  • Excellent at project management, time management, and interpersonal communications
  • Committed to maintaining confidentiality and responsibility of ownership over projects
  • Self Starter - detail-oriented, extremely organized, responsive, eager to learn, skilled leader
  • Proficient in Database and Client Management Systems
  • Excels at working effectively with leadership and collaborating with colleagues to achieve goals and deliver on priorities

Timeline

Loan Officer Assistant

Academy Mortgage Corp
02.2021 - Current

Project Manager

3 Mountains Plumbing
12.2016 - 02.2021

Senior Administrative Assistant

Warrior Inc
02.2013 - 12.2016

BACHELORS OF SCIENCE - BUSINESS ADMINISTRATION

North Dakota State University

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Raelynn Erhardt Splettstaszer