Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rae’Miah James

Fort Worth,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A biology student seeking internship in medical field to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Overview

7
7
years of professional experience

Work History

Medical Scribe

ScribeAmerica- The Brenham Clinic
Brenham, TX
02.2023 - 10.2023
  • Followed HIPAA guidelines when handling sensitive patient information.
  • Reviewed reports generated from electronic health record systems for accuracy and completeness.
  • Performed document editing functions such as formatting, spell checking, grammar checking.
  • Established effective working relationships with healthcare professionals to facilitate efficient workflow processes.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Utilized multiple computer programs simultaneously while transcribing.
  • Evaluated charts, documents and orders and made timely corrections.
  • Used medical record software every day and developed advanced skills.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Translated medical terminology and abbreviations into expanded forms to produce accurate patient and health care records.
  • Took notes during patient visits to document in electronic health records system.

RST Team Member

Prairie View A&M University Residential Service Technician
Prairie View, Tx
03.2020 - 05.2023
  • Developing and implementing programs and events.
  • Encouraging students to attend and/or participate in community and university sponsored events.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted students upon entering the building with friendly demeanor.
  • Addressed student needs, responding to specific requests.
  • Answered phone calls regarding inquiries about students or management.
  • Developed positive student relationships through friendly greeting and excellent service.
  • Built and maintained working relationships with coworkers and upper management.

Crew Leader

Sonic Drive-In
Port Arthur, Tx
04.2017 - 08.2022
  • Directed team of 7-10 crew members/carhops in daily operations and assigned tasks.
  • Monitored and evaluated performance of employees, providing feedback and coaching as needed.
  • Trained new hires on job duties
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Organized inventory of supplies necessary for job completion; took inventory of supplies.
  • Established and maintained professional working relationships with employees.
  • Delegated daily tasks to team members to optimize group productivity.
  • Worked productively as lead or helping team member to drive customer satisfaction.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
  • Prepared drinks, condiments, and food items according to restaurant standards.
  • Operated cash register accurately and efficiently to process customer payments.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
  • Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
  • Followed all safety protocols when preparing food items including proper temperature control techniques.
  • Stored food items properly according to health regulations such as date coding perishable goods before placing them into storage containers.
  • Communicated effectively with co-workers regarding order status or customer requests.

Front Desk Agent

Holiday Inn Express & Suites
Port Arthur, Tx
05.2021 - 12.2021
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in/check-out process.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with assigning rooms for guests.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Resolved customer complaints promptly and courteously.
  • Provided information about hotel amenities, services, and local attractions.
  • Scheduled reservations for groups and special events.
  • Inputted guest information into computer system accurately and securely.
  • Verified accuracy of room rates and other charges during check-in process.
  • Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
  • Addressed customer needs in a timely manner.
  • Managed cash drawer responsibly throughout shift.
  • Stayed current on promotions, discounts, packages, and offers available at the hotel.
  • Generated daily reports detailing occupancy levels, revenue amounts.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Offered dining information and helped guests organize local activities to enhance stay.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.

Team Member I

Follett Corporation
Prairie View, Tx
08.2019 - 09.2020
  • Greeted customers, provided customer service and answered questions.
  • Operated cash register to process cash, check and credit card transactions.
  • Organized items on shelves in order to maintain neatness of store.
  • Bagged or packaged purchases and wrapped gifts.
  • Completed price changes by adhering labels to merchandise or entering information into computer system.
  • Processed returns and refunds in accordance with company policy.
  • Assisted management with training new staff members on customer service techniques and operational procedures.
  • Performed general housekeeping duties such as sweeping, mopping floors, dusting shelves.
  • Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
  • Answered telephone to give callers store information and look up order details.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Prepared merchandise for purchase or rental.

Administrative Assistant

Wheatley School of Early Childhood Programs
Port Arthur, Tx
09.2017 - 05.2018
  • Made copies, used Microsoft Word, Powerpoint, and Excel, prepared documents, scanned for background checks, answered phones
  • Managed reception area duties such as greeting visitors or answering phones.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Organized and maintained student records, including transcripts, immunization forms, and other documents.
  • Assisted with the preparation of reports for school administrators.
  • Handled incoming calls from parents and other stakeholders in a professional manner.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Ordered supplies and equipment needed by teachers or staff members.
  • Ensured that all paperwork was completed accurately and timely submitted to appropriate departments or individuals.
  • Maintained filing systems both electronically and manually.
  • Developed communication materials such as newsletters or flyers related to upcoming events.

Education

Bachelor’s Degree - Biology

Prairie View A&M University
Prairie View, TX
05-2024

High School Diploma -

Memorial High School
Port Arthur, TX
06.2018

Skills

  • Microsoft Word
  • Excel Spreadsheet
  • Powerpoint
  • Organization
  • Leadership
  • Charting And Clinical Documentation
  • Transcription Of Medical Notes
  • Public Speaking
  • Telephone Etiquette
  • Payment Processing
  • Strong Work Ethic
  • Handling Complaints
  • Excellent customer service
  • Safe Food Handling
  • Willing to Learn
  • Works Well Under Pressure
  • Customer interaction
  • Professionalism
  • Adaptability and Flexibility
  • Multitasking
  • Time management abilities
  • Supply Inventory
  • Setting Up Activities
  • Mentoring Students

Timeline

Medical Scribe

ScribeAmerica- The Brenham Clinic
02.2023 - 10.2023

Front Desk Agent

Holiday Inn Express & Suites
05.2021 - 12.2021

RST Team Member

Prairie View A&M University Residential Service Technician
03.2020 - 05.2023

Team Member I

Follett Corporation
08.2019 - 09.2020

Administrative Assistant

Wheatley School of Early Childhood Programs
09.2017 - 05.2018

Crew Leader

Sonic Drive-In
04.2017 - 08.2022

Bachelor’s Degree - Biology

Prairie View A&M University

High School Diploma -

Memorial High School

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Rae’Miah James