Summary
Overview
Work History
Education
Skills
Timeline
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Raemond Randolph

Washington,DC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Shift Manager

CVS Pharmacy
Riverdale Park, MD
10.2020 - Current
  • Trained and mentored new employees to maximize team performance.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Excelled in every store position and regularly backed up front-line staff.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Manager

Papa John's Pizza
St Barnabas , MD
12.2000 - 01.2005
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Monitored expenditures to mitigate risk of overages.
  • Prepared annual budgets with controls to prevent overages.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.

Education

High School Diploma -

Crossland High School
Temple Hills, MD
08.2003 - 12.2007

Skills

Accurate money handling

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Timeline

Shift Manager

CVS Pharmacy
10.2020 - Current

High School Diploma -

Crossland High School
08.2003 - 12.2007

Manager

Papa John's Pizza
12.2000 - 01.2005

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Raemond Randolph