Raena Chucka
Peshtigo,WI
Summary
Dynamic Production Machine Operator with a strong work ethic and proven problem-solving skills at Northwood Flooring LLC. Enhanced operational efficiency through process improvements and effective equipment maintenance. Committed to safety compliance and quality assurance, fostering teamwork and training new operators to achieve exceptional results in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Machine Operator
Northwood Flooring LLC
Coleman, WI
09.2020 - 02.2026
- Operated production machinery to ensure efficient workflow and quality output.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Collaborated with team members to troubleshoot machine issues and optimize operations.
- Assisted in training new operators on machinery functions and safety procedures.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Operated machining equipment safely with team of operators.
Bartender/Server
Smashed On the Rocks Saloon
Algoma, WI
05.2017 - 10.2024
- Prepared and served a variety of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Collaborated with team members to manage high-volume service during peak hours efficiently.
- Assisted in training new staff on bartending techniques and customer service standards.
- Managed inventory levels, restocking supplies as needed to meet operational demands.
- Developed positive relationships with customers, fostering repeat business through excellent service.
- Implemented new drink specials based on customer feedback to increase sales opportunities.
- Resolved customer complaints promptly, ensuring satisfaction and maintaining a welcoming atmosphere.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Cashier/Team Lead
Eagle Express Truck Stop
10.2018 - 09.2020
- Supervised cashier staff, ensuring adherence to operational procedures and customer service standards.
- Trained new cashiers on point-of-sale systems and transaction processing techniques.
- Managed cash register operations, maintaining accuracy in cash handling and balancing drawers.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Education
High School Diploma -
Coleman High School
Coleman, WI05.2014
Skills
- Hand-eye coordination
- Equipment monitoring
- Safety compliance
- Quality assurance
- Cleaning and sanitizing
- Quality control processes
- Preventive Maintenance
- Production documentation
- Testing and troubleshooting
- Equipment maintenance and repair
- Good communication
- Strong work ethic
- Problem-solving
Certification
CPR
Timeline
Production Machine Operator
Northwood Flooring LLC
09.2020 - 02.2026
Cashier/Team Lead
Eagle Express Truck Stop
10.2018 - 09.2020
Bartender/Server
Smashed On the Rocks Saloon
05.2017 - 10.2024
High School Diploma -
Coleman High School