RAENA CIPOLLA-SMITH

Manage, arrange, and direct all Home-based waiver services for 2 Intellectual Disabled young adults.

• Work closely with ISC to provide effective assistance in obtaining all provided services to maximize Home-based waiver services, increasing Quality of Life
• Recruit, hire, and communicate with Personal Support Workers and Providers of Home-based waiver services
• Act as Authorized Representative accurately handling all appeals, wage reporting, and management of payments on a timely basis
• Handle all budgeting, payroll, and funding allocations required to interface with Fiscal Management Agency
• Annually develop Individual Personal Plans and implement strategies providing clear descriptions of the supports provided
• Deal directly with Social Security ,Able Account, and Medicaid to direct services and handle all allocations for funds

• Drove company branding efforts to increase market presence and brand recognition
• Played an instrumental role in shaping company messaging, ensuring consistency across all promotional materials.
• Created strategic service roadmaps for new initiatives.
• Analyzed market trends to identify new business opportunities and areas for expansion.
• Delivered consistent revenue growth by identifying new business opportunities and executing targeted sales initiatives.

• Use highly developed technical sales and interpersonal skills to increase product sales in the Chicago District's top territory
• Work closely with leading physicians, hospitals and pharmacies to introduce new products and increase prescriptions of existing product lines
• Develop/coordinate/implement special events (educational/speaker and incentive programs) for my territory's Top 20% of physicians
• Use organization and time-management skills to develop a specific itinerary targeting these high volume prescribers
• Use proven presentation and leadership skills to train and mentor new- hires in field and classroom environments
• Work closely with outside pharmaceutical reps to co-promote products
• Successfully increased new prescriptions of a promoted product over 100%, which resulted in winning the 'President's Club 2000' incentive contests well as 'Territory Manager the District 1999' and 'Force Five in Seventy-Five' contests
• Develop teamwork skills while managing and attending regional and national trade show events
• President's Club recipient 2 years in a row
• Delivered consistent sales results by meeting or exceeding monthly targets regularly.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Built relationships with customers and community to establish long-term business growth.

• Developed a strong understanding of sales and marketing within the pharmaceutical industry while representing a diverse line of allergy and asthma-related products, as well as the number one pain medication Lortab (Hydrocodone)
• Consistently ranked in Top Ten Producers within North Central Region
• Selected by Regional Manager to 1998 National Convention Team
• Nominated for North- Central Region's Quarterly Leadership Award
• Winner of 1998 'Master the Challenge' incentive contest
• President's Club recipient 5 years in a row

• Developed Telemarketing, presentation and customer service skills while selling payroll and tax filing services to small/medium sized businesses within an assigned territory
• Achieved President's Club status by attaining over 110% of fiscal sales quota
• Recognized nationally as a Monthly Performance Leader and as Rookie of the Year