Raequane Jones
McKinney
Summary
Results-driven Operational Expert with a strong background in client acquisition and retention in fast-paced environments. Proven ability in strategic planning and persuasive communication, leading to impactful sales outcomes. Skilled in fostering team collaboration and adapting to evolving market demands, dedicated to enhancing organizational growth and building lasting client relationships.
Overview
8
8
years of professional experience
Work History
Network Technician
CS Contract Solutions
01.2024 - Current
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Showcase strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays, and maintaining overall project success.
- Installed and configured network devices and systems to ensure optimal performance.
- Analyzed client feedback to identify areas for service improvement.
- Developed and implemented client retention strategies to enhance customer loyalty.
- Coordinated daily operational activities to enhance workflow efficiency and team collaboration.
Fatherhood Director
SAV A LIFE INC.
10.2021 - 01.2024
- Developed and implemented training programs to improve staff performance and retention.
- Led strategic initiatives to enhance operational efficiency and service delivery across multiple programs.
- Developed and implemented comprehensive training programs for staff, fostering skill development and team cohesion.
- Developed customized content and materials tailored to audience needs and interests.
- Mentored emerging leaders, fostering professional growth and accountability within teams.
Fulfillment Center Associate
AMAZON
04.2021 - 10.2021
- Trained new associates in safety, operations, and quality inspections.
- Operated warehouse equipment to facilitate efficient order fulfillment processes.
- Managed inventory accuracy through regular audits and cycle counts.
- Established communication protocols between departments, improving information flow and stakeholder engagement.
Office Manager
GREATER SAINT JOHN CHURCH
10.2020 - 07.2021
- Coordinated daily office operations to ensure efficient workflow and organizational effectiveness.
- Coordinated communication between staff and church members to enhance engagement and service delivery.
- Developed and executed public relations strategies to enhance brand visibility and engagement.
- Developed and implemented financial policies to enhance budgetary control.
Utility Manager
COCA COLA
02.2019 - 06.2020
- Led utility optimization initiatives to reduce operational costs and enhance efficiency.
- Managed maintenance schedules for utility systems, ensuring reliable performance and compliance.
- Managed utility operations to ensure compliance with safety and environmental regulations.
- Implemented energy-saving initiatives to enhance operational efficiency across facilities.
Machine Operator
COCA COLA
05.2018 - 02.2019
- Operated machinery to ensure efficient production and meet daily output targets.
- Monitored equipment performance, identifying and resolving operational issues promptly.
- Conducted routine maintenance checks to enhance machine reliability and reduce downtime.
Education
High School Diploma -
Jemison High School
Jemison, ALEngineering
Alabama A&M University
HuntsvilleSkills
- Organizational Leadership
- Communication
- Adaptability
- Lead Generation
- Client Retention
- Creative Thinking
- Customer Service
- Decision-Making
- Pipeline Development
- Relationship Building & Management
- Strategic Partnerships
- Internal Growth Application
Timeline
Network Technician
CS Contract Solutions
01.2024 - Current
Fatherhood Director
SAV A LIFE INC.
10.2021 - 01.2024
Fulfillment Center Associate
AMAZON
04.2021 - 10.2021
Office Manager
GREATER SAINT JOHN CHURCH
10.2020 - 07.2021
Utility Manager
COCA COLA
02.2019 - 06.2020
Machine Operator
COCA COLA
05.2018 - 02.2019
High School Diploma -
Jemison High School
Engineering
Alabama A&M University