Raeshawn Garris
Woodbridge,Virginia
Summary
Ability to work in a fast-paced, busy, and stressful environment. Ability to establish and maintain effective working relationships with staff; understand and comply with all gaming, company and departmental rules, regulations, policies, and procedures. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Count Team Supervisor
MGM National Harbor
02.2017 - 08.2019
- Supervises assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company's short-term and long-term profitability objectives
- Supervises the delivery and measurement of guest service consistent with the company's core service standards and brand attributes
- Ensures staff is adequately trained to perform all required count team responsibilities including counting, sorting, etc
- Operates and/or observes the operations of computers and machines used in the processing of all money, and machines
- Oversees all counts and drops performed
- Distributes all count-related reports to accounting.
Teller/Customer Service Representative
Wells Fargo Bank
07.2000 - 02.2017
- Receive cash and checks for slip deposit
- Process cash and check withdrawals
- Perform specialized tasks like preparing checks, personal money orders and exchanging foreign currency
- Accepting deposits of both checks and cash and validating deposit slips
- Open new accounts
- Reconciling cash drawers
- Recording transactions, which involves logging checks and preparing transaction reports.
Cashier/Customer Service Supervisor
Walmart
11.1999 - 07.2000
- Communicate with customers and respond to their queries when required
- Locate any merchandize the customer may be searching for at any time
- Demonstrate reliability and dependability via punctuality
- Complete all assigned tasks within stipulated time
- Verify all items brought into the outlet
- Make total and itemize products purchased
- Operate cash register
- Receive payment from customers via charge payment, check or cash
- Ensure that the right amount of change is present in the cash drawer at the beginning of each shift.
Education
Associate In Engineering Technology - Cloud Computing
GPA: 3.5
- Dean's List [Semester and Year]
Diploma -
12.2015
Dean's list
Skills
- Perform basic math skills
- Ability to access the computer via the computer keyboard and operate 10-key calculator, to access all areas of the facility
- Excellent customer service skills
- Interpersonal skills to effectively communicate with all business contacts
- Ability to effectively communicate in English, in both oral and written forms
- Skills
- Sales, Customer service, Communication Skills, Cashiering, Gaming License, Efficient finance handling, Team Player, Math Skills, Multitasking
- Rewards Programs
- Inventory Accuracy
- Customer Inquiries
- Leading Employees
- Team Scheduling
- Leadership
- Effective Customer Service
- Job Assignments
- Verbal and Written Communication
- Report Preparation
- Staff Training
- Closing Procedures
- Standard Operating Procedures Proficient
- Teamwork and Collaboration
- Effective Working Relationships
Timeline
Count Team Supervisor - MGM National Harbor
02.2017 - 08.2019
Teller/Customer Service Representative - Wells Fargo Bank
07.2000 - 02.2017
Cashier/Customer Service Supervisor - Walmart
11.1999 - 07.2000
Northern Virginia Community College - Associate In Engineering Technology, Cloud Computing
Woodson High School - Diploma ,