RAESHELL RUBY AUSTIN
Oxnard,CA
Summary
Reliable professional with experience in customer service, cash handling, security, warehouse support, and team leadership. Handles fast-paced work, resolves customer concerns, trains new hires, and keeps operations organized and safe. Currently pursuing a bachelor’s degree in Kinesiology with a strong interest in fitness and helping others succeed.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Event Crew
Rockforce Stage Handling
, California
04.2026 - Current
- Supported event production and logistics tasks to improve overall event flow.
- Assisted with loading and unloading equipment and materials to keep operations moving smoothly.
- Helped with stage setup and breakdown to keep events ready on schedule.
- Followed safe work practices during event installations.
- Provided on-call assistance for event coordination.
Security Officer
All Security
Oxnard, CA
07.2020 - Current
- Monitored property access to enhance security and control facility entry.
- Enforced policies and safety procedures.
- Directed traffic during services and special events.
- Assisted visitors by providing directions and relevant information for a positive experience.
- Supported staff by addressing daily operational needs to ensure smooth facility operations.
Event Security
Security Events Unlimited
Simi Valley, CA
08.2015 - Current
- Monitored event operations to uphold safety standards and respond to incidents.
- Coordinated traffic control and crowd management to ensure safe event flow.
- Provided customer assistance and safety monitoring.
- Assisted attendees during events
- Facilitated campus move-in events and special functions to enhance attendee experience.
Cashier
Total Wine & More
Northridge, CA
08.2024 - 02.2026
- Process cash, credit, and debit transactions accurately.
- Verify customer identification for alcohol purchases.
- Fulfill online, curbside, and in-store pickup orders.
- Delivered exceptional customer service in high-volume retail environment, fostering positive customer relationships.
- Assisted customers with product recommendations and answered questions to improve satisfaction and sales.
- Organized shelves and merchandise displays to enhance the customer shopping experience.
- Assisted in managing daily wine bar operations including serving customers and maintaining inventory. and customer experiences.
Team Lead
Jack in the Box
Camarillo, CA
07.2021 - 01.2025
- Supervised team members to ensure efficient daily operations.
- Coordinated scheduling and managed employee breaks to optimize workflow.
- Ensured smooth operations in a fast-paced environment.
- Trained new employees on company procedures to enhance the onboarding experience.
- Resolved customer concerns professionally and efficiently.
- Maintained cleanliness and food safety standards.
Warehouse Associate
Valley Shipping & Multi Services
Van Nuys, CA
07.2024 - 11.2024
- Picked, packed, and prepared orders for shipment.
- Loaded and unloaded shipments to ensure timely processing and delivery.
- Conducted inventory counts and audits to maintain accurate stock levels.
- Maintained organized warehouse storage systems.
- Ensured accurate documentation and shipping records.
- Promoted workplace safety and operational efficiency through adherence to safety protocols.
Server / Host
Caf Montrose
Glendale, CA
03.2022 - 11.2023
- Took food and beverage orders accurately, ensuring timely service.
- Provided menu recommendations and excellent service.
- Greeted and seated guests promptly, enhancing customer experience.
- Maintained a clean dining environment, contributing to overall guest satisfaction.
- Supported team operations during busy shifts.
Team Member
Pieology Pizzeria
Northridge, CA
12.2022 - 09.2023
- Provided friendly and efficient customer service to enhance customer satisfaction.
- Prepared food and assembled customer orders to ensure timely service.
- Organized and replenished ingredients and supplies to maintain operational flow.
- Maintained dining room and kitchen cleanliness.
Education
Bachelor of Science - Kinesiology sport studies
California State University, Northridge (CSUN)
Northridge, CA09-2026
High School Diploma -
Oaks Christian High School
Westlake Village, CA01-2021
Skills
- Cash Handling
- Point-of-Sale Systems
- Customer Service
- Sales & Retail Operations
- Order Picking & Packing
- Inventory Management
- Warehouse Operations
- Team Leadership
- Time Management
- Organization
- Communication
- Conflict Resolution
- Product Knowledge
- Record Keeping
- Crowd management
- Facility operations
COACHING EXPERIENCE
- Matrix Gymnastics | Gymnastics Coach
- Taught gymnastics fundamentals and skill development.
- Created conditioning programs and training activities.
- Communicated athlete progress with parents.
- Helped athletes improve confidence and technique.
- Unique Diamonds Cheer Camp | Cheer Coach
- Coached athletes in cheerleading techniques and routines.
- Encouraged teamwork, confidence, and skill progression.
- Worked closely with athletes and parents.
- Oaks Camps | Camp Counselor & Cheer Coach
- Supervised children ages 512.
- Taught cheerleading, tumbling, and teamwork skills.
- Promoted a safe, positive, and engaging camp environment.
ATHLETIC BACKGROUND
- 13+ years of competitive cheerleading experience
- Former CSUN Cheer Team Member
- Experience coaching cheerleading and gymnastics athletes
- Competed with multiple all-star cheer programs, including Cali All Stars Smoed
Certification
California Guard Card (Expires 06/30/2028), Baton Permit (Expires 06/30/2028), Power to Arrest & Appropriate Use of Force, Pepper Spray Certification, CPR Certified, OSHA Certified
Timeline
Event Crew
Rockforce Stage Handling
04.2026 - Current
Cashier
Total Wine & More
08.2024 - 02.2026
Warehouse Associate
Valley Shipping & Multi Services
07.2024 - 11.2024
Team Member
Pieology Pizzeria
12.2022 - 09.2023
Server / Host
Caf Montrose
03.2022 - 11.2023
Team Lead
Jack in the Box
07.2021 - 01.2025
Security Officer
All Security
07.2020 - Current
Event Security
Security Events Unlimited
08.2015 - Current
Bachelor of Science - Kinesiology sport studies
California State University, Northridge (CSUN)
High School Diploma -
Oaks Christian High School