Raeshonda Marshall

• Increased employee retention rates through targeted training programs tailored to individual needs.
• Developed successful strategies for process optimization, resulting in increased efficiency across all departments.
• Incorporated innovative technologies into daily operations, optimizing workflows and increasing productivity levels.
• Streamlined operations by implementing efficient processes and procedures in the workplace.
• Provided leadership and guidance to employees, facilitating professional growth opportunities within the organization.
• Enhanced employee performance through comprehensive coaching and development programs.
• Provided coaching and mentoring to employees.
• Mentored nemours new personnel hired to fulfill various roles.
• Established and maintained quality control standards.
• Analyzed and evaluated training effectiveness and program outcomes.
• Developed and implemented successful onboarding program.
• Built and maintained professional relationships with vendors and suppliers.
• Developed lesson plans, instructional materials and written practice tests for front of the house personnel and brand ambassador training courses
• Identified workers with specific skill sets to recommend for promotions or raises, decreasing hiring turnover

Traditional formal plate setting, banquet services, beer and wine service and barista trained with over 5yrs of fine dinning experience

Greeting candlelight concert attendees with guided assistance to designated seats or area and Assisting with crowd venue as needed