Skilled Administrative Assistant with 20 years of experience in administrative support and customer service. Resilient, detail-oriented, and able to work under pressure in a team environment. Committed to successful management of multiple simultaneous projects, strict adherence to deadline requirements, and accurate maintenance of schedules, meeting obligations, and records.
Overview
22
22
years of professional experience
Work History
Custodian of Records Supervisor
Harris County Children's Assessment Center
03.2003 - Current
Acts as the Custodian of Records for The Children’s Assessment Center Forensic Services Division, maintaining confidential records and safely storing all recorded interviews.
Responds to all partner agencies' requests, subpoenas, and court orders promptly. Schedules and oversees partner and court-mandated viewing of records. Produces records for the courts and provides testimony in civil and criminal court regarding records maintained at The Children’s Assessment Center when called upon.
Responsible for facilitating the client's medical clinic visit at the CAC. Escorts clients, facilitates medical paperwork, including patient and parent awareness of the process. Create patient charts/system updates to document services provided for a small medical clinic. Collaborates with all partner agencies and serves as the primary contact person/consultant for cases about the Medical Clinic. Maintains and copies Medical Records requests.
Serve as one of the supervisors to a team of 24 for the Forensic Services department, which also includes the Medical Clinic intake clerk.
Prepare and maintain office supplies to support staff in their day-to-day duties. Ensure staff members have the necessary essentials to assist their clients.
Ability to prioritize job tasks and any additional duties. Working daily with Outlook, managing scheduled appointments for clients
Education
Associate Degree in Theology - Biblical Studies
Family Life Bible College
Pearland, TX
07-2017
High School Diploma -
Evan E Worthing High School
Houston, TX
05-1998
Skills
Responsible and dependable
Customer service
Problem-solving
Team collaboration
Work prioritization
Timeline
Custodian of Records Supervisor
Harris County Children's Assessment Center
03.2003 - Current
Associate Degree in Theology - Biblical Studies
Family Life Bible College
High School Diploma -
Evan E Worthing High School
Trainings and Certificates
Certificate of HIPAA Workforce Proficiency
Effective Teamwork Strategies for working together
Clinician I – Inpatient Psychiatry at UTHealth John S. Dunn Behavioral Sciences Center / Harris County Psychiatric CenterClinician I – Inpatient Psychiatry at UTHealth John S. Dunn Behavioral Sciences Center / Harris County Psychiatric Center