Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raeven Checkos

Northfield,NH

Summary

Results-driven Commercial & Residential Cleaner who excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

5
5
years of professional experience

Work History

Sales Associate

C.N. Brown
01.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
  • Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Residential & Commercial Cleaner

Becky's Cleaning Service
05.2022 - Current
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.

Sales Associate

Kohls Department Store
10.2021 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining highest level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients during point of purchase.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Commercial Cleaner

D&J Janitorial
01.2021 - 07.2022
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.

Cabin Keeper

Getaways Travel
11.2021 - 04.2022
  • Managed time effectively while juggling multiple priorities within tight deadlines without sacrificing quality or safety standards.
  • Assisted in the development of new processes and procedures that resulted in cost savings, increased efficiency, and improved product quality.
  • Collaborated with team members to achieve daily production targets in a timely manner.

Residential House Cleaner

Great Northern Cleaning
02.2019 - 10.2019
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
  • Adhered to professional house cleaning checklist.
  • Demonstrated expertise in handling delicate surfaces such as hardwood floors or antique furniture by using appropriate techniques that prevented damage.
  • Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
  • Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
  • Exceeded client expectations to garner future services.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Fostered open communication with clients regarding expectations and feedback, leading to better overall service delivery.

Education

GED -

Gilford Middle High School
Gilford, NH

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Exceptional customer service
  • Professional Demeanor
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Goal-Driven

Timeline

Sales Associate

C.N. Brown
01.2023 - Current

Residential & Commercial Cleaner

Becky's Cleaning Service
05.2022 - Current

Cabin Keeper

Getaways Travel
11.2021 - 04.2022

Sales Associate

Kohls Department Store
10.2021 - 09.2022

Commercial Cleaner

D&J Janitorial
01.2021 - 07.2022

Residential House Cleaner

Great Northern Cleaning
02.2019 - 10.2019

GED -

Gilford Middle High School

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Raeven Checkos