Rae'ven Porter
Kansas City,Missouri
Summary
Skilled in computer proficiency and excellent interpersonal abilities, demonstrating significant achievements in both academic and professional settings. Dependable and detail-oriented professional with a strong foundation in team collaboration and effective communication. Skilled in handling transactions, following complex procedures, and adapting to new challenges with a proactive mindset.
Overview
2
2
years of professional experience
Work History
Membership Service Associate
YMCA of Greater Kansas City
Kansas City, MO
09.2024 - Current
- Enhance customer satisfaction by addressing and resolving membership issues promptly and professionally.
- Maintain up-to-date knowledge of membership benefits, enabling accurate and helpful assistance to members.
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Expedite check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Schedule and confirm customer's orientations.
JUICE EXPERT
Ruby Jean's Kitchen & Juicery
Kansas City, MO
04.2023 - 09.2024
- Followed a step-by-step process to create healthy, delicious drinks for customers.
- Handled cash and card transactions.
- Fostered a positive work environment for all employees by actively listening and communicating with team members focused on common goals.
- Educated the general public to make health-conscious decisions.
STUDENT INTERN
Kansas City Board of Education
Kansas City, MO
05.2023 - 06.2023
- Interacted with adults in distinct, valuable positions to network and voice students' wants and needs.
- Organized over 120 college access resources for students.
- Gained an understanding of social customs in a professional work setting.
STUDENT INTERN
Children's Mercy Adele Hall Campus
Kansas City, MO
06.2024 - 07.2024
- Worked with a Children's Mercy faculty on an original research project.
- Developed a research publication for submission in a peer-reviewed journal.
- Learned about clinical and translational research methodology, writing, statistics, medical ethics, and career development.
- Networked and learned with other students/educators.
Education
ASSOCIATE OF ARTS -
Metropolitan Community College - Penn Valley
MO05.2025
HIGH SCHOOL -
Lincoln College Preparatory Academy
MO05.2025
Skills
- Effective time management
- Problem-solving
- Ability to remain organized
- Excellent interpersonal abilities with people from diverse backgrounds
- Computer proficient
- Adaptability and flexibility
Awards and Honors
- KC Traditional Scholarship Recipient | 05/2024
- National Honor Society Member | 04/2024
- Fine Art Showcase Second Place Awardee | 11/2022
- Phi Theta Kappa | 05/2024
- Dean's List | 05/2024
Timeline
Membership Service Associate
YMCA of Greater Kansas City
09.2024 - Current
STUDENT INTERN
Children's Mercy Adele Hall Campus
06.2024 - 07.2024
STUDENT INTERN
Kansas City Board of Education
05.2023 - 06.2023
JUICE EXPERT
Ruby Jean's Kitchen & Juicery
04.2023 - 09.2024
ASSOCIATE OF ARTS -
Metropolitan Community College - Penn Valley
HIGH SCHOOL -
Lincoln College Preparatory Academy