RAEVEN RENDON
Bloomingdale,IL
Summary
Detail-oriented and dedicated Operations Support Specialist with over six years of experience in administrative and operational support. Currently pursuing education in physician coding to expand expertise in healthcare administration. Proven skills in MS Office, CRM systems, and financial software.
Overview
7
7
years of professional experience
Work History
Operations Support Specialist
Signature Advisors Group, Ltd.
2018.07 - 2024.09
- Provide comprehensive administrative support to operations team, enhancing workflow efficiency
- Manage CRM and MS Office applications to track and analyze data, streamline communication, and support project management
- Utilize Morningstar software to assist in financial analysis and reporting.
Footware Sales Associate
Bass Pro Shops
2017.05 - 2018.08
- Greeted customers, provided product knowledge and assisted with selection of footwear
- Assisted in merchandising and stocking shelves with new products
- Operated the cash register to complete customer purchases
- Maintained store cleanliness and visual appeal through organizing, straightening, dusting, sweeping
- Identified customer needs through active listening and probing questions
- Performed inventory control duties such as receiving shipments, counting stock items, verifying accuracy of incoming orders
- Resolved customer complaints in a professional manner while adhering to company policies.
Education
Western Illinois University
Macomb, ILSkills
- MS Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software
- Morningstar financial software
- Strong organizational and communication skills
- Ability to manage multiple tasks and projects simultaneously
- Customer Engagement
- Teamwork and Collaboration
Additional Education
Some College (No Degree) in Social Work
Timeline
Operations Support Specialist
Signature Advisors Group, Ltd.
2018.07 - 2024.09
Footware Sales Associate
Bass Pro Shops
2017.05 - 2018.08
Western Illinois University
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