Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Raevyn Allen

Roanoke,VA

Summary

Experienced and adaptable professional with a proven track record of efficiency and intelligence across diverse work environments. Skilled Business Owner/ Contract Driver seeking stable employment opportunities to complement existing skills and part-time business responsibilities. Dedicated to maximizing capabilities and delivering exceptional results in every task undertaken.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Independent Contract Driver

Girls Do It Too LLC
02.2024 - Current
  • Ensures timely deliveries by maintaining consistent communication with dispatchers and customers.
  • Maintains a clean driving record by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
  • Demonstrates professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
  • Increases fuel efficiency through proper gear utilization and adherence to speed limits.
  • Delivers new Commercial Vehicles to clients around the US.

Member Services Representative

Risk Management Programs, Inc.
01.2021 - 04.2025
  • Provided Member Account Management (i.e. Invoice Processing, Scheduling Changes, Coverage Enhancements, and Forms Processing)
  • Efficiently addressed and resolved inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Participates in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Contributed to the achievement of department goals through consistent high-quality work.

Delivery Driver

FedEx
10.2021 - 01.2024
  • Delivered packages to customer doorsteps and business offices.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Completed on-time deliveries by choosing best and most efficient routes.

Census Enumerator

Department Of Commerce
06.2020 - 01.2021
  • Improved data accuracy by diligently collecting and recording census information from households.
  • Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
  • Increased response rates by addressing concerns and answering questions regarding the importance of accurate census data.

Night Auditor

Sleep Inn Hotel
11.2019 - 05.2020
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.

Education

Bachelor of Arts - Business Administration

Southern New Hampshire University
10.2020

Skills

  • Customer Service
  • Customer Support
  • Account/Policy Management
  • Data Entry
  • Billing Adjustments and Refunds
  • Commercial driving
  • Proactive safety measures
  • Basic mechanical aptitude
  • Fuel efficiency awareness
  • Transportation
  • Flexible schedule availability

Certification

  • Commercial Drivers License A (CDL A)
  • Licensed Property & Casualty Insurance Agent

Languages

Spanish
Limited Working

Timeline

Independent Contract Driver

Girls Do It Too LLC
02.2024 - Current

Delivery Driver

FedEx
10.2021 - 01.2024

Member Services Representative

Risk Management Programs, Inc.
01.2021 - 04.2025

Census Enumerator

Department Of Commerce
06.2020 - 01.2021

Night Auditor

Sleep Inn Hotel
11.2019 - 05.2020

Bachelor of Arts - Business Administration

Southern New Hampshire University

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Raevyn Allen