Raevyn Allen
Roanoke,VA
Summary
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Friendship Retirement Community
Roanoke, VA
02.2026 - Current
- Provides compassionate care to residents, ensuring comfort and safety in daily activities.
- Records vital signs, documenting changes accurately.
- Implements infection control measures, maintaining a hygienic environment in accordance with regulations.
- Provides high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintains a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answers call lights and supports patient comfort and safety by adjusting bed rails and equipment.
- Reduces fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promotes good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Independent Contract Driver
Girls Do It Too LLC
Roanoke, VA
02.2024 - Current
- Ensures timely deliveries by maintaining consistent communication with dispatchers and customers.
- Maintains a clean driving record by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
- Demonstrates professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
- Increases fuel efficiency through proper gear utilization and adherence to speed limits.
- Delivers new Commercial Vehicles to clients around the US.
Member Services Representative
Risk Management Programs, Inc.
Roanoke, VA
01.2021 - 04.2025
- Provided Member Account Management (i.e. Invoice Processing, Scheduling Changes, Coverage Enhancements, and Forms Processing)
- Efficiently addressed and resolved inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Participates in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to the achievement of department goals through consistent high-quality work.
Delivery Driver
FedEx
Salem, VA
10.2021 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Completed on-time deliveries by choosing best and most efficient routes.
Census Enumerator
Department Of Commerce
Roanoke, VA
06.2020 - 01.2021
- Improved data accuracy by diligently collecting and recording census information from households.
- Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Increased response rates by addressing concerns and answering questions regarding the importance of accurate census data.
Night Auditor
Sleep Inn Hotel
Roanoke, VA
11.2019 - 05.2020
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
Education
Bachelor of Arts - Business Administration
Southern New Hampshire University
Manchester, NH10.2020
Skills
- Patient care
- Bathing assistance
- Medical terminology
- Documenting behaviors
- Positioning patients
- Collecting vital signs
- Commercial driving
- Customer Service
- Customer Support
- Account/Policy Management
- Data Entry
- Billing Adjustments and Refunds
Certification
- Commercial Drivers License A (CDL A)
- Licensed Property & Casualty Insurance Agent
Languages
Spanish
Limited Working
Timeline
Certified Nursing Assistant
Friendship Retirement Community
02.2026 - Current
Independent Contract Driver
Girls Do It Too LLC
02.2024 - Current
Delivery Driver
FedEx
10.2021 - 01.2024
Member Services Representative
Risk Management Programs, Inc.
01.2021 - 04.2025
Census Enumerator
Department Of Commerce
06.2020 - 01.2021
Night Auditor
Sleep Inn Hotel
11.2019 - 05.2020
Bachelor of Arts - Business Administration
Southern New Hampshire University