RAFAEL ACOSTA
Miami,USA
Summary
Professional plant operations expert, well-prepared for roles in industrial environments. Known for maintaining operational efficiency and adhering to safety standards. Focused on team collaboration and achieving results, while adapting to dynamic work conditions. Skilled in machinery operation, process optimization, and safety management.
Overview
22
22
years of professional experience
Work History
Rail Car Loader
Vulcan Materials Company
Miami, FL
08.2022 - 03.2025
- Completed detailed documentation of each load''s contents according to company policy and regulatory standards prior to release for shipment.
- Reduced loading errors by conducting thorough inspections of rail cars prior to and after loading procedures.
- Coordinated with other departments to streamline cross-functional efforts in preparing rail cars for shipment, reducing delays and improving customer satisfaction rates.
Operations Manager
Eagle Metal Processing Inc
Miami, FL
05.2012 - 03.2022
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Delivered positive customer experiences by implementing effective quality assurance practices
- Replenished inventory to maintain par levels
Personal Banker
Continental National Bank
Miami, FL
10.2002 - 05.2012
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
- Helped customers open and close accounts, apply for loans and make sound financial decisions
- Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services
- Created strategic financial solutions to suit individualized client needs
- Expanded client base through consistent product promotion and sales strategy
Education
General Industrial Safety
University of Miami
Miami, FL03.2004
Skills
- Multidisciplinary collaboration
- Solutions development
- Mergers and acquisitions knowledge
- Policies and procedures implementation
- Cost reduction and containment
- Process improvement strategies
- Planned equipment constraints
- Lockout and tagout procedures
- Standard operating procedures
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Rail Car Loader
Vulcan Materials Company
08.2022 - 03.2025
Operations Manager
Eagle Metal Processing Inc
05.2012 - 03.2022
Personal Banker
Continental National Bank
10.2002 - 05.2012
General Industrial Safety
University of Miami