Highly skilled and dedicated Emergency Medical Technician with over 11 years of experience in emergency response, customer service, and mentoring. Specializing in crisis management, patient care, and the implementation of safety protocols. Thrived in high-pressure, fast-paced environments, including roles in the FDNY EMS Mentor Program and as a BLS Instructor. Proven ability to provide safety, de-escalate tense situations, and effectively lead teams sets me apart. Seeking to leverage safety expertise and leadership abilities in an Airline Supervisor and Safety role to ensure the highest standards of safety for airline operations.