Summary
Overview
Work History
Education
Skills
Certification
References
Honorsandawards
Languages
Timeline
OperationsManager
Rafael A. Goris

Rafael A. Goris

Greenacres,FL

Summary

Highly skilled and dedicated Emergency Medical Technician with over 11 years of experience in emergency response, customer service, and mentoring. Specializing in crisis management, patient care, and the implementation of safety protocols. Thrived in high-pressure, fast-paced environments, including roles in the FDNY EMS Mentor Program and as a BLS Instructor. Proven ability to provide safety, de-escalate tense situations, and effectively lead teams sets me apart. Seeking to leverage safety expertise and leadership abilities in an Airline Supervisor and Safety role to ensure the highest standards of safety for airline operations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

EMT Skills Coordinator

FDNY High School Program
01.2013
  • Led training programs for Adults & high school students interested in pursuing careers in emergency medical services
  • Supervised hands-on skill development and evaluations in line with New York State Department of Health standards

Youth Leadership & Mentorship

01.2013 - Current
  • Actively involved in youth leadership programs, teaching safety protocols and crisis management to students and aspiring professionals

Cardiac Monitor Technician

HCA Florida Palms West Hospital
03.2014 - 08.2022
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
  • Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
  • Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
  • Collaborated with healthcare team to maintain quality patient care.
  • Maintained accurate and detailed records of patient information and treatments.
  • Trained and supervised new cardiac monitor technicians on best practices and safety measures.
  • Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
  • Provided instruction on Holter monitor and connected patient to analyzer.

EMT, Skills Coordinator, Mentor, & BLS Skills Lab Instructor

Fire Department City of New York
01.2002 - 01.2016
  • Delivered patient care in high-pressure emergency situations, ensuring rapid and appropriate response
  • Led and mentored newly trained EMT personnel, providing guidance in emergency scenarios and patient transport
  • Coordinated and facilitated the BLS skills lab, ensuring all instructors met training standards and protocols
  • Maintained and inspected medical equipment and vehicles in compliance with state standards
  • Collaborated with various departments to ensure safety and efficient operations during emergencies

Education

Airport Operations -

JetBlue University
01.2022

Ground Operations - undefined

JetBlue University
01.2017

Basic EKG & 12-lead Technician - undefined

Palm Beach State College
01.2013

EMT Certification - undefined

New York State Department of Health, Bureau of Emergency Medical Services
01.2002

High School Diploma - undefined

John Bowne High School
01.2002

Skills

  • Emergency Response & Safety Protocols
  • Leadership & Team Supervision
  • Customer Service
  • Crisis Management
  • Training & Instruction
  • CPR certified
  • Bilingual Language
  • Microsoft Office
  • Patient stabilization
  • Physical stamina
  • Vital signs monitoring
  • Radio communication
  • Time management
  • Stress management
  • Cardiopulmonary resuscitation
  • Problem-solving
  • Record keeping
  • Oxygen administration
  • Medical terminology
  • Team collaboration
  • Basic life support
  • Trauma management
  • Emergency medical care
  • Compassionate care
  • Multitasking and organization
  • Airway management
  • First aid administration
  • Patient assessment
  • Decision-making
  • Critical thinking

Certification

  • EMT (Emergency Medical Technician), New York State Department of Health
  • BLS Provider Instructor, American Heart Association
  • BLS Skills Lab Instructor, New York State Department of Health
  • Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) Provider, American Heart Association
  • National Registry of Emergency Medical Technicians (NREMT) Certified EMT
  • JetBlue University Airport Operations, 2022
  • JetBlue University Ground Operations, 2017
  • Basic EKG & 12-lead Technician, Palm Beach State College, 2013

References

Available upon request.

Honorsandawards

  • Numerous Pre-Hospital Saves, Fire Department City of New York
  • Letters of Commendation, Fire Department City of New York

Languages

Spanish
Full Professional

Timeline

Cardiac Monitor Technician

HCA Florida Palms West Hospital
03.2014 - 08.2022

EMT Skills Coordinator

FDNY High School Program
01.2013

Youth Leadership & Mentorship

01.2013 - Current

EMT, Skills Coordinator, Mentor, & BLS Skills Lab Instructor

Fire Department City of New York
01.2002 - 01.2016

Ground Operations - undefined

JetBlue University

Basic EKG & 12-lead Technician - undefined

Palm Beach State College

EMT Certification - undefined

New York State Department of Health, Bureau of Emergency Medical Services

High School Diploma - undefined

John Bowne High School

Airport Operations -

JetBlue University
Rafael A. Goris