Rafael Arias
San Antonio,TX
Overview
9
9
years of professional experience
Work History
Glasses Technician
Visionworks
San Antionio, TX
02.2021 - Current
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Conducted tests of components and systems to evaluate performance and identify concerns.
- Set up and performed test activities.
- Implemented, configured and optimized safety standards.
- Developed corrective action plans and prevention strategies to improve product reliability.
Delivery Driver/Cashier
Jimmy Johns
, TX
08.2020 - 11.2020
- Skills
- Pride myself on accuracy & efficiency skills
- Greatwith Task & Goalmanagement
- Great working with others or working alone
- Courteous and polite demeanor
- Dependable and reliable
- Exceptional written and verbal communication skills, Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Contacted customers prior to delivery to coordinate delivery times.
Sales Associate/Cashier
WB Liquors & Wine
Uvalde, TX
02.2018 - 04.2019
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Mentored team members in mastering sales techniques to consistently exceed objectives
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas,30% or more
- Sold various products by explaining unique features and educating customers on proper application
- Offered product and service consultations and employed upselling techniques
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Cashier/Stocking Associate
Walgreens
Uvalde, TX
09.2017 - 01.2018
- Assisted with purchases, locating items and signing up for rewards programs
- Trained new employees in cashiering procedures, offering assistance in resolving issues
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Properly verified customer identification for alcohol or tobacco purchases
- Welcomed customers, offering assistance to help find necessary store items
- Learned roles of other departments to provide coverage and keep store operational
- Assisted customers with account updates, new service additions and promotional offers.
F.E. Associate
Amazon
Marcos, TX
10.2016 - 02.2017
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Technician
U.S, C Locating services
Uvalde, TX
10.2014 - 11.2016
- Assisted project planning by measuring distances and marking locations using underground radar equipment and tools
- Anticipated and analyzed common connectivity workflow problems
- Answered normal and after-hours service calls
- Laid out cabling plans and ran through buildings to desired locations
- Handled multiple simultaneous deployment projects against strict deadlines
- Coordinated trunk testing with phone vendors to troubleshoot possible problems
- Exceeded customer satisfaction by finding creative solutions to problems
- Demonstrated leadership by making improvements to work processes and helping to train others
- Contributed to development, planning and completion of project initiatives
- Recognized by management for providing exceptional customer service.
Department Manager
Walmart
Uvalde, TX
07.2010 - 12.2013
- Assessed, optimized and elevated operations to target current and expected demands
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities
- Oversaw efficient receiving and inventory management to keep stock within optimal levels
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Balanced workloads to meet targets without overtaxing employees
- Employed process improvement initiatives within department
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Utilized excellent math skills to maintain accurate inventory levels
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Determined performance goals for departmental employees and provided feedback on methods for reaching those milestones
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock
- Treated associates with fairness and respect, providing recognition of accomplishments
- Coached, trained and mentored new team members and manager trainees
- Worked closely with sales associates to complete tasks
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
- Performed opening and closing duties as part of management team, including cash management
- Enforced safety rules and other policies to protect employees and minimize company liability.
Education
High School Diploma -
Uvalde High School
2010
Timeline
Glasses Technician
Visionworks
02.2021 - Current
Delivery Driver/Cashier
Jimmy Johns
08.2020 - 11.2020
Sales Associate/Cashier
WB Liquors & Wine
02.2018 - 04.2019
Cashier/Stocking Associate
Walgreens
09.2017 - 01.2018
F.E. Associate
Amazon
10.2016 - 02.2017
Technician
U.S, C Locating services
10.2014 - 11.2016
Department Manager
Walmart
07.2010 - 12.2013
High School Diploma -
Uvalde High School