Rafael Bardales
Logistics
Belmont,CA
Summary
Experienced with managing logistics operations and coordinating supply chain processes. Utilizes strategic planning and operational efficiency to improve workflow. Track record of effective team leadership and inventory management.
Overview
31
31
years of professional experience
Work History
IHSS Care Provider
IHSS Adult Services Program
05.2022 - Current
- Provided personalized care and support to clients, enhancing daily living activities.
- Assisted clients with mobility, ensuring safety and comfort during transitions.
- Administered medication as prescribed, maintaining adherence to health protocols.
- Developed and implemented tailored care plans in collaboration with healthcare professionals.
- Provided transportation and appointments management.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Patient Services Technician/ Driver
Apria
06.2022 - 09.2025
- Assisted patients with equipment setup and operational instructions.
- Resolved patient inquiries and concerns to enhance overall satisfaction.
- Monitored inventory levels to maintain adequate supplies for patient care.
- Implemented quality control measures to uphold safety standards in equipment handling.
- Collected patient co-pay and issued receipt to confirm payment.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Trained new Patient Services Technicians on best practices and protocols, promoting high-quality service across the team.
- Ensured timely and safe delivery of medical equipment to patients' homes.
- Operated various transportation vehicles compliant with safety regulations and standards.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Graveyard Driver/ Sales Representatives
The Lunch Box Company, Inc.
09.2018 - 01.2021
- Delivering freshly baked goods to multiple locations in San Francisco and San Mateo County. Making sure all items are intact for stocking and display.
- Managed timely delivery schedules, ensuring customer satisfaction and efficient route planning.
- Developed strong relationships with clients, enhancing repeat business and loyalty.
- Helped train new Driver Sales Representatives on company policies, sales techniques, and route management to ensure their success in the role.
- Managed cash transactions accurately, balancing daily deposits, receipts, and expenses for proper financial reporting.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Route Delivery Driver / Sales Representative
Nestle Waters
01.2016 - 08.2018
- Service anywhere from thirty to seventy routes daily. Aid clients with new equipment set ups, replacements, and upgrades. Carrying fifty pounds bottles and cases upstairs with or without a dolly.
- Delivered products efficiently while adhering to safety and compliance regulations.
- Maintained vehicle cleanliness and conducted routine safety inspections to ensure operational readiness.
- Collaborated with warehouse staff to streamline loading processes, enhancing overall efficiency.
- Trained new drivers on company policies, safety standards, and best delivery practices.
- Assisted in inventory management by tracking product levels during deliveries and reporting discrepancies.
- Developed strong customer relationships through effective communication and prompt service resolution.
- Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
Shipping & Receiving Specialist
Sodexo
01.2015 - 01.2016
- Sort all items into multiple carts for mailroom employees to distribute into twenty-seven buildings with a three to twelve floors each. Schedule the delivery routes for eight mailroom employees.
- Coordinated shipping and receiving operations, ensuring timely processing of incoming and outgoing shipments utilizing Gnet computer system..
- Managed inventory levels using specialized tracking systems to maintain accuracy and efficiency.
- Trained new staff on safety protocols and proper handling of materials to optimize workflow.
Driver
Pastry Smart
07.2013 - 09.2014
- Set a daily route for order delivery as well as supplies pickups. Aid packers with assembling pallets for deliveries. Inventory counts of merchandise.
- Trained new drivers on safety protocols and company policies effectively.
Production Supervisor
M & B LinoGraphics
09.2007 - 06.2013
- Oversaw daily production schedules to meet operational targets and deadlines.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Trained and mentored staff on best practices for safety and efficiency.
- Coordinated equipment maintenance to minimize disruptions in production lines.
- Managed team of fifteen production associates, overseeing productive production processes and meeting all deadlines.
Warehouse Coordinator
Cascade Promotions
01.2004 - 08.2007
- Coordinated daily warehouse operations to ensure timely order fulfillment and inventory accuracy.
- Managed logistics processes, including shipping, receiving, and inventory control using warehouse management systems.
- Trained new staff on operational procedures and effective use of equipment for improved efficiency.
Driver
R J R Transportation
09.2002 - 12.2003
- Operated delivery vehicles ensuring timely and safe transportation of products.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Evaluated driver performance through road assessments and provided constructive feedback for improvement.
Shipping & Receiving Assistant Supervisor/Driver
Hatcher Press
10.1998 - 08.2002
- Managed shipping and receiving operations to ensure timely processing of inbound and outbound shipments.
- Trained new employees on safety protocols and efficient handling of materials.
- Coordinated with vendors to resolve shipping discrepancies and improve service quality.
- Conducted periodic inventory audits to identify discrepancies and maintain accurate stock levels at all times.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Customer Service Representative/Delivery Driver
M & B Linographics
04.1996 - 10.1998
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to streamline workflow processes and improve efficiency.
- Coordinated scheduling and logistics for meetings, ensuring efficient use of resources.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered packages efficiently while adhering to safety regulations and protocols.
- Maintained accurate records of deliveries and pickups to streamline operations.
Opening Manager
Pascua Café
03.1995 - 04.1996
- Supervised daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored staff in efficient coffee preparation and customer interaction techniques.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Managed cash register operations and balanced daily cash drawers.
- Prepared high-quality espresso beverages according to standardized recipes.
Education
Pharmacy Technician Certificate -
College of San Mateo
Some College courses completed - undefined
Silicon Valley College
Skills
- Logistics coordination
- Training employees
- Shipping and receiving
- Physical therapy support
Languages
5
Languages
Spanish
Timeline
Patient Services Technician/ Driver
Apria
06.2022 - 09.2025
IHSS Care Provider
IHSS Adult Services Program
05.2022 - Current
Graveyard Driver/ Sales Representatives
The Lunch Box Company, Inc.
09.2018 - 01.2021
Route Delivery Driver / Sales Representative
Nestle Waters
01.2016 - 08.2018
Shipping & Receiving Specialist
Sodexo
01.2015 - 01.2016
Driver
Pastry Smart
07.2013 - 09.2014
Production Supervisor
M & B LinoGraphics
09.2007 - 06.2013
Warehouse Coordinator
Cascade Promotions
01.2004 - 08.2007
Driver
R J R Transportation
09.2002 - 12.2003
Shipping & Receiving Assistant Supervisor/Driver
Hatcher Press
10.1998 - 08.2002
Customer Service Representative/Delivery Driver
M & B Linographics
04.1996 - 10.1998
Opening Manager
Pascua Café
03.1995 - 04.1996
Pharmacy Technician Certificate -
College of San Mateo
Some College courses completed - undefined
Silicon Valley College