RAFAEL BAXCAJAY
Clearwater,FL
Summary
Motivated Biomedical Equipment Technician successful in providing biomedical equipment and device installation, maintenance, and repairs. Accomplished in carefully inspecting and calibrating equipment during the installation process. Talented in providing safe and functional equipment through safety tests and regular preventive maintenance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Biomedical Eng Tech II
Baycare Hospital Wesley Chapel
01.2023 - Current
- Provides technical guidance, mentoring, and training to other employees in the department
- Assume additional responsibility as directed by the supervisor.
- Develops and presents solution options to supervisors on critical issues.
- The ability to take initiative, provide leadership when needed, and perform with minimal supervision.
- Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow
Biomedical Technician
TRIMEDX
05.2020 - Current
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager
- Responded to customer requests for service and repairs within 24 hours
- Inspected, tested, and calibrated medical equipment before installing
- Provided validation, inspection, repairs, and maintenance on clinical biomedical equipment
- Able to manage several facilities like ER and clinics
- Taking On Call
- Diagnosed cause of problems and completed repairs.
Biomedical Equipment Technician
Tampa General Hospital
04.2019 - 10.2019
- Diagnosed cause of problems and completed repairs
- Provided validation, inspection, repairs, and maintenance on clinical biomedical equipment
- Maintained good communication between department heads, medical staff, and governing boards by attending board meetings and synchronizing interdepartmental functions
- Maintained safe work environment and adhered to privacy regulations.
Appliances Sales Specialist
Pacific Kitchen & Home - Best Buy Co.
08.2015 - 05.2019
- Relayed information regarding current store promotions, sales, and special events to customers
- Maintained product knowledge to assist and educate customers on options available
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
Customer Service Specialist
BEST BUY CO.
08.2015 - 02.2019
- Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
- Assisted call-in customers with questions and orders
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Education
Associate of Science - Biomedical Engineering Technology
St. Petersburg College
12.2019
High School Diploma - undefined
Dunedin High School
06.2013
Skills
- Customer Service
- Installations and repairs
- Excellent Communications skills
- Multitasking
- Adaptability
- Complying with safety regulations
- Preventive Maintenance
- Documenting service tickets
- Creative problem solving
- Integrity
- Ambition
- Taking On Call
Accomplishments
- Successfully completed advanced training and obtained certification on five different ventilators systems at Getinge headquarters, enhancing my techinical expertise in critical healthcare equipment.
- Attended the Florida Biomedical Society (FBS) conference earlier this year to deepen my knowledge of imaging and biomedical equipment, keeping up to date with latest industry advancements.
- Pursed additional academic credentials , nearing completion of a new certification it only one class remaining ,further solidifying my qualifications in the biomedical field.
Certification
- Getinge Ventilator Certifications Servo U/N , Servo Air, Servo I , Servo S
- Introduction to Imaging Training, 12/3/2021
- Become a CompTIA A+ Certified Technician, 03/7/2020
- ZOLL R & X Series Overview at FBS, 12/6/19
- MEDICAL DEVICE Quality Assurance, 03/26/18
- Introduction of using the ESA609, 02/26/18
- Introduction of using the ESA615, 02/26/18
- Introduction of using the ESA612, 02/26/18
- Medical Device Quality Assurance-Infusion Device, 04/17/18
- Medical Quality Assurance-Patient Monitors, 04/09/18
- MD EXPO October 2017 Orlando, 10/7/17
Affiliations
- Association for the Advancement of Medical Instrumentation, 2015, Current
- BAAMI, 2016, Current
Timeline
Biomedical Eng Tech II
Baycare Hospital Wesley Chapel
01.2023 - Current
Biomedical Technician
TRIMEDX
05.2020 - Current
Biomedical Equipment Technician
Tampa General Hospital
04.2019 - 10.2019
Appliances Sales Specialist
Pacific Kitchen & Home - Best Buy Co.
08.2015 - 05.2019
Customer Service Specialist
BEST BUY CO.
08.2015 - 02.2019
High School Diploma - undefined
Dunedin High School
- Getinge Ventilator Certifications Servo U/N , Servo Air, Servo I , Servo S
- Introduction to Imaging Training, 12/3/2021
- Become a CompTIA A+ Certified Technician, 03/7/2020
- ZOLL R & X Series Overview at FBS, 12/6/19
- MEDICAL DEVICE Quality Assurance, 03/26/18
- Introduction of using the ESA609, 02/26/18
- Introduction of using the ESA615, 02/26/18
- Introduction of using the ESA612, 02/26/18
- Medical Device Quality Assurance-Infusion Device, 04/17/18
- Medical Quality Assurance-Patient Monitors, 04/09/18
- MD EXPO October 2017 Orlando, 10/7/17
Associate of Science - Biomedical Engineering Technology
St. Petersburg College
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