Rafael Bennett

Work History

Jifiti

10.2021 - Current

Quoted prices, credit terms and other bid specifications.
Consulted with businesses to supply accurate product and service information.
Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
Achieved or exceeded company-defined sales quotas.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.

Syncron

09.2020 - 10.2021

Developed innovative business plans and sales strategies for vertical markets.
Researched and capitalized on emerging opportunities to build business and expand customer base.
Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
Communicated with other corporate departments to develop effective business strategies.
Exceeded quotas consistently through new account penetration and territory expansion.
Maintained meticulous client notes in Salesforce system.
Trained successful business development personnel to optimize marketing performance and learn industry.

Veeam Software/Veeam Govt. Solutions

02.2018 - 09.2020

Responsible for Federal Civilian Agencies in North America; developing conversations leading to net-new revenue.
Set up potential client contacts, cultivated relationships and followed through on service needs.
Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
Stayed current on company products and services to provide top-notch expertise to customers.
Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
Identified emerging business opportunities and conducted initial outreach calls to establish contact with potential clients.

American Express

01.2016 - 02.2018

Working with business owners and "C" Level Executives to provide business financing solutions ranging from $5,000 - $2MM.
Successfully piloted WCT (Working Capital Terms) product igniting expansion; garnering recognition from CEO, Steve Squeri.
Contact American Express merchants & OPEN business card holders to close sales of short term and/or long term business financing products.
Identify and analyze various loan products Successfully manage outbound call volume in a fast paced environment
Develop and maintain solid team relationships Ensure and maintain the integrity on behalf of the major financial institution brand through a professional work ethic and outstanding, consultative sales and service attributes Maintain accurate documentation and merchant follow up
Create and maintain strong sales relationships with merchants to ensure industry-best servicing.
Successfully led key projects which resulted in national product expansion.

GameStop

06.2014 - 01.2016

Working independently as Store Leader, directly influenced performances of everyone who interacts with guests and supports store's environment.
Using elements of GameStop's buy, sell, trade, and reservation business model, Circle of Life. Ensured best-in-class guest service experiences for all of GameStop's guests.
Made discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of day-to-day business processes of GameStop stores.
Supervised [at minimum] one Assistant Store Leader and five or more Game Advisors and Senior Game Advisors, which may vary based upon store size, location, and expected sales volume.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Oversaw inventory management with cycle counts, audits and shrinkage control.
Hired, trained and managed team, including evaluating performance and enforcing disciplinary actions.
Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.