Dynamic facilities management professional with over 30 years of comprehensive industry experience, adept at orchestrating construction projects and fostering a collaborative team environment. Expertise in overseeing daily operations across offices, retail spaces, and building facilities, with a proven track record of effectively managing crises while executing multiple projects simultaneously. Proficient in construction and renovation management, employee relocations, vendor negotiations, and profit and loss oversight. Additional strengths include leadership, enhancing customer satisfaction, risk management, cost-saving initiatives, and strategic budget analysis.
Overview
32
32
years of professional experience
Work History
Facility Operations Director (Association Office)
YMCA OF GREATER NEW YORK
07.2023 - 08.2025
Provides overall coordination of facility maintenance, including planning and developing preventative maintenance.
Ensures the proper operation of all mechanical systems.
Completes repair work and projects in a timely manner. Oversees all contractors that work in the facility and grounds. May request and review bids, and recommend selection of contractors.
Works with outside agencies such as fire, health, building depts., etc. to ensure compliance with all local, state and federal regulations related to facilities and grounds.
Develops budgets supporting the preventative and annual maintenance plans and monitors expenditures against budget.
Recruits, hires, trains, develops, schedules and directs assigned staff and volunteers. Reviews and evaluates performance. Develops strategies to motivate staff and achieve goals. Models relationship-building skills in all interactions.
Participates with other members of management in the YMCA’s fundraising campaign.
Advises management on maintenance issues and projects as requested.
Ensures that assigned vehicles (and other equipment) are maintained and operated in accordance with the policies and procedures of the YMCA.
Updates facility plans periodically. May develop an annual plan of capital projects, consistent with the YMCA’s strategic plan and community needs.
Oversees Building/Construction Projects
Performs other duties as assigned by the Vice President.
Facility Manager
Inditex, Zara USA, Inc
05.2018 - 05.2023
Responsible for maintaining 103 Zara Stores in the US including the Corporate Office, correcting deficiencies and making repairs within the stores, as well as coordinating necessary building system services servicing Zara properties.
Also responsible for scheduling, supervising, and managing all Building System mechanics which includes ensuring that mechanics are performing in accordance with their job description, expectations, and scheduling.
Oversee all facets of daily operation of all Zara stores in the US, ensuring compliance with Zara policies and regulations as required by codes and regulatory enforcement agencies
Supervise and direct the activities of all mechanics and maintenance personnel
Prepare report on vendors activities including maintaining a record work completion and maintaining the Workspace work order task log
Monitor and maintain optimum performance of all building systems which include mechanical, electrical, fire life safety, HVAC, plumbing, BMS, boilers, chillers, pumps and valves in all Zara stores in the US
Plan and implement with approval, modifications and improvements to the building systems.
Create, update, and complete all delegated work orders
Adhere to preventative maintenance program
Obtain all permits and ensure the inspection of all systems and equipment as required by code such as the stores Escalators, Elevators, Fire Systems, Chillers, Boilers, Pumps
Supervise all maintenance vendors when they are performing work in the stores making sure is being performed to exceptional standards
Maintain relationships and communication with vendors regarding projects and services as well as seek out new potential vendors via a bidding process
Maintain proper operation of HVAC systems during seasonal changes and recalibrate controls based upon conditions to assure energy efficient operation in all Zara stores in the US.
Oversee development and implementation of Annual Maintenance Calendar in all Zara stores in the US.
Monitoring the safety and cleanliness of the interior and exterior of all Zara stores in the US.
Delegate cleaning Services to all Zara stores in the US as part of the day to day program.
Maintain inventory of consumables, warehouse supplies such as bags, receipt rolls, price tags for all Zara stores in the US.
Maintain preparedness for emergency response to flood, fire, power outage, and other disasters as well as respond to all Zara stores emergencies 24/7.
Collaborating with building owners and Zara Headquarters in Spain on budgeting for store updates and renovations and special collaborations for all Zara stores in the US.
Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals for all Zara stores in the US.
Undertake any additional responsibilities assigned by the Director of Facilities.
Facilities Manager
EATALY Restaurant/USA
02.2016 - 09.2016
Responsible for the total maintenance of the retail and restaurant facilities and ensuring they remain efficient and in good working condition. Responsible for all Mechanical systems and Maintenance of all Critical Infrastructure.
Responsible for the constant maintenance and for ensuring the efficiency and good working conditions of multiple 24 hours facilities. Including building, restaurant and retail facilities, walk-ins, refrigeration, HVAC, plumbing, cleaning services, offsite storage, all outside vendor contracts.
Ensures that exceptionally clean and sanitary conditions are maintained and abiding by State and Federal regulations all the time.
Assess the current and ongoing condition of electrical, air conditioning, plumbing and other essential facilities and equipment in order to properly identify problems and anticipate needs.
Maintain accurate records of the condition of all equipment and facilities in the building and create a schedule of regular evaluation and maintenance of the facilities.
Ensure the safety of the building regarding fire, flood or other hazards, and the building remains compliant with State and Federal standards.
Trains, schedules and manages a 6 person engineering team and ensures appropriate accordance to Company policies and procedures.
Liaison with the building property management regarding all standard operations.
Responsible for the constant housekeeping and cleanliness of a 24-hours facility.
Train and Manage a 75-person housekeeping and dishwashing team and ensure appropriate accordance to company policies and procedures.
Responsible for management of all housekeeping and dishwashing associates including weekly payroll, progressive discipline, and scheduling.
Chief Engineer (Contractor position)
RPAI-HOLDCO Management LLC
06.2015 - 02.2016
As a Chief Engineer with RPAI, I was responsible to coordinate and manage all mechanical operations, maintenance, energy management programs, and employee development programs to RPAI quality standard and proper operating objectives. Provide Direct supervision of the engineering staff.
Describe the most important responsibilities first and group similar tasks together (e.g. customer service, systems, etc.).
Direct and oversee all building maintenance and operations appropriate staffing levels and hire, supervise and coordinate activities of engineering staff while assuring compliance to RPAI standards.
Direct and maintain an effective operation and general maintenance program with accurate, up-to-date records including, but not limited to: HVAC , MEP, electrical and plumbing.
Train engineering staff, including but not limited to: building systems, equipment function and purpose, operation and maintenance procedures and RPAI Efficient Practices.
Maintain current and historical preventive maintenance and repair records on all mechanical equipment.
Ensure property compliance with all City, State and Federal safety and environmental laws, codes, standards and regulations.
Establish and implement prompt and courteous response to tenant requests within the guidelines set for by RPAI.
Maintain ethical, professional, and courteous relations with contractors and tenants.
Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member.
Follow and maintain all current emergency procedures set forth by Hines and the assigned property, including but not limited to.
Direct and assist with evacuations, bomb searches and life safety alarms as needed.
Assist emergency authorities and response teams in the capacity of fire/life safety director.
Control engineering activities and building mechanical systems.
Monitor and approve engineering personnel time sheets.
Adhere to all Hines and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations.
Actively participate in required training activities and seminars.
Facilities Manager
CHRISTIE’S
07.2012 - 06.2015
Responsible for daily operations of 300,000 sq.ft. of Facility Storage space. Directly responsible for all maintenance repairs and physical appearance of the Facility. Responsible for all Mechanical systems and Maintenance of all Critical Infrastructures. Managed a group of 20+ professionals, contractors and technicians which includes electricians, plumbers, HVAC technicians, Generator mechanics, Pre-Action Systems and Fire Systems technicians, Security Guards, Elevators Technicians, Painters and porters. Accountable for a $3M operation budget.
Source and negotiate service and maintenance contracts for CFASS premises, including building maintenance, mechanical, electrical, HVAC, fire/safety, health
Manage the facilities compliance with required permits, codes, and regulations to include any health and safety standards while maintaining OSHA and ANSI compliance
Oversee contractors renovations and new constructions projects, landlord liaison, sourcing of architects, engineers, expediters, contractors, consultants, ensuring applicable code compliance is maintained at all times
Source and oversee building management work order request system
Oversee all building space planning and expansion
Maintain all equipment inventory and building database
Collaborate and work closely, efficiently and effectively with numerous internal departments such as Logistics, Security, Finance, IT, Legal and Marketing, international and regional offices, external organizations, individual and institutions
Develop and maintain processes and procedure for all functional job duties
Oversee all cleaning, security and maintenance functions, contracts, and staff
Collaborate and work closely with local authorities, NYPD - FDNY on training, fire drills and evacuation procedures
Perform departmental performance reviews and staff evaluation
Prepare annual Facilities budget and perform monthly expense review
Perform other duties as assigned by SVP of Facility of Americas.
Manager, Facilities-Planning
SIRIUS XM Radio Inc.
09.2007 - 07.2012
Responsible for moving staff for multiple departments throughout all 15 Sirius XM’s locations. Developed schedule for moving equipment, supplies and office furniture. Engaged telecommunications, electrical and computer staff to transfer service and equipment. Responsible for the move schedule with management and ensured transition of move is completed shortly.
Create and manage system wide database for SIRIUS XM’s 15 locations
Manage facilities operations to provide a pleasant and safe work environment for employees, visitors and customers
Manage space planning as well as expansion for all locations as requested
Manage projects related to the build out of new leased space
Review and revise project summary, scope and assumptions in the development phase of proposals
Attend walk-through and presentations as needed to assist in the development of proposals
Assist with creation of floor plans, determine construction specifications, evaluate contractor bids, and present recommendations to senior management
Track occupancy rates and space planning
Create and manage move list
Plan, lead and co-ordinate all aspects of future office moves
Work in corporate database to create labels and checkout sheets
Manage a Welcome Desk process after each relocation project
Work all assigned moves relating to the client
Competitively bid out, negotiate, manage and implement the acquisition of goods and services associated with relocation activities
Part of the AutoCAD implementation team
Responsible for all employee move data maintained in the AutoCAD system and related back up spread sheets
Recommends work space for new hires and responds to any employee relocation request
Work with company teams to assist with other projects
Coordinates activities with project team members; monitors workloads; contributes to a supportive team environment in which each member is able to make contributions according to their skill level.
Managed facilities operations to provide a pleasant and safe work environment for employees, visitors and customers
Reviewed and revised project summary, scope and assumptions in the development phase of proposals
Conducted routine facilities audits to ensure facilities were being properly maintained, vendors were performing under their contracts, safety and security systems were operating properly, regularly scheduled maintenance was performed on equipment, HVAC systems, elevators and other equipment and all areas of the facility were maintained in a clean and orderly manner
Associate Manager, Facilities
NBC Universal
01.1994 - 08.2004
Responsible for all facility related issues at 30 Rock, 10 Rock and 1221 avenue of the Americas buildings. Over 200,000 sq. ft and 400 employees.
Education
Business Management
City College of New York
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Borough of Manhattan C.C.
Skills
Knowledgeable about NYC Landmark regulations and compliance
Experienced with building management systems (BMS), MS-Office Suite (word, Excel, PowerPoint, Access), AutoCAD
Completed training courses: CAFM System, Attended AutoCAD seminar and Classes- 2009, 2010 and 2011
Bilingual- English & Spanish
Languages
English
Native or Bilingual
Interests
love the outdoor, Enjoy surfing and playing competitive tennis
Teacher Aid at Lawrence Elementary School District at Horizon Staffing SolutionsTeacher Aid at Lawrence Elementary School District at Horizon Staffing Solutions