Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Castillo

Denver ,CO

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Hairstylist

Hair by Rafael
Denver , CO
05.2012 - Current
  • I have also been a hairstylist for the past 15 years.
  • It has helped me improve my people skills, how to communicate with customers in a professional maner.
  • Also how to process my own books and inventory.

Project Lead

Mittera
Denver, CO
06.2022 - 11.2023
  • Led my team during projects. That consisted of creating trading cards or collectables.
  • Mounted the cards before they went to get cut.
  • Qc'd and picked the best card for the project.
  • Numbered cards.
  • Relics as collectables of different, players, artist or history.

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Administrative Assistant

L.A.R.A.S.A
Denver, CO
10.2006 - 05.2012
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Education

Cosmetology -

Emili Griffith
Denver
05-2012

Skills

  • Cosmetology Principles Knowledge
  • Customer Education
  • Networking Expertise
  • Hair Artistry Professional

Languages

English
Professional
Spanish
Professional

Timeline

Project Lead

Mittera
06.2022 - 11.2023

Hairstylist

Hair by Rafael
05.2012 - Current

Administrative Assistant

L.A.R.A.S.A
10.2006 - 05.2012

Cosmetology -

Emili Griffith

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Rafael Castillo