Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
AMBASSADOR
CLEAR
Houston, TX
08.2023 - 01.2024
Responding to customer inquiries efficiently, directing urgent matters for immediate attention
Consistently maintained compliance with security procedures by validating airline documents, verifying CLEAR member traveler identification, and following established security protocols.
Collaborate with leadership to assess sales & service opportunities on a regular basis in order to identify strengths and opportunities and grow CLEAR’s membership base.
Create a delightful and positive customer experience for all travelers in the airport (members and non-members). Clear Ambassadors focus on improving the travelers experience.
Assistant General Manager
CHS Advance Culinary Arts
Cleveland, TX
08.2022 - 05.2023
Assist the general manager to ensure that day-to-day business operations run smoothly
The assistant manager will draw up weekly schedules, order merchandise, and assist the general manager with training, recruiting, promotions and planning
This is shown during our Catering throughout events , Our own Restaurant named Tonkawa Bistro run by students that we serve our own menus and provide our services to the teachers of Cleveland High School.
Ensured that customer service standards were met or exceeded at all times.
Monitored inventory levels and placed orders for new stock as needed.
Analyzed financial data and prepared reports for senior management.
Identified opportunities for cost savings and operational efficiency improvements.
Hotline/Trainer
Freddy's Custard and Steakburgers
New Caney, TX
12.2022 - 05.2023
Contributed to a high-performing team that ensures Freddy's kitchen maintains excellence in quality, accuracy, and timeliness.
Oversaw successful onboarding and training of newly hired personnel in all areas of Hotline crew including hospitality, quality, and efficiency.
Developed assessment tests to evaluate trainees' knowledge of course material.
Resolved any issues raised by participants during the training session in a timely manner.
Adult Education & Literacy Career and Transition Specialist at Region 6 Education Service CenterAdult Education & Literacy Career and Transition Specialist at Region 6 Education Service Center