RAFAEL CHAVEZ
Stockton,CA
Summary
Transportation service provider and customer service professional with a proven record of delivering top-rated experiences to rideshare clients. Known for friendly, professional demeanor, putting others at ease with a warm welcome and accommodating support keeping passenger safety and comfort in mind, providing a clean, well-maintained vehicle and obeying all traffic laws.
Overview
17
17
years of professional experience
Work History
Top-Rated Driver: Safety, Reliability, and Service
Uber
08.2023 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Followed company guidelines and policies when interacting with passengers.
Picker/Amnesty Respsonder
Amazon
10.2016 - 03.2020
- Fulfilled orders quickly to accomplish daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and item from shelves and pallets for customer orders.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Picker Packer
511 Tactical
01.2014 - 06.2016
- Labeled boxes and placed in outbound collection areas.
- Accepted, processed and filled orders quickly and accurately.
- Pulled merchandise to fulfill orders to specification.
- Operated handheld scanners to track merchandise throughout the fulfillment process.
- Organized and stored items in warehouse using pallet jacks and hand trucks.
Production Line Worker
Foster Farms Poultry
09.2009 - 05.2010
- Assembled products according to changing daily work orders and specific customer needs.
- Collaborated with other production workers to achieve smooth running of production line.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
Tie Up
Dorris Lumber And Molding
08.2007 - 02.2008
- Tie down lumber.
- Examined lumber to plan optimal cut patterns.
- Used hand tools to adjust bolts, clamps, stops and guides.
- Counted, sorted and stacked finished workpieces.
Education
High School Diploma -
Roselawn High School
Turlock, CA06.2007
Skills
- Transportation Service Customer Service Communication
- Safety Law Observation
- Punctual and Reliable
- Passenger Assistance
- Customer rapport
- Navigational Systems and GPS
- Cargo Loading
- Driving in Adverse Conditions
- Vehicle Inspection
- Basic vehicle repairs
- Clean Driving Record
- Patience and understanding
Timeline
Top-Rated Driver: Safety, Reliability, and Service
Uber
08.2023 - Current
Picker/Amnesty Respsonder
Amazon
10.2016 - 03.2020
Picker Packer
511 Tactical
01.2014 - 06.2016
Production Line Worker
Foster Farms Poultry
09.2009 - 05.2010
Tie Up
Dorris Lumber And Molding
08.2007 - 02.2008
High School Diploma -
Roselawn High School
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