Rafael Chavez
Las Vegas,NV
Summary
15 years of cumulative experience as a production manager dealing directly with Enterprise Resource Planning (ERP), Material Requirement Planning (MRP) Supply Chain Management (SCM), Project management. 15 years of outstanding customer service working with clients face to face and remotely. Expert graphic designer with 5 years of experience branding for small businesses, creating advertisements, and marketing to wholesale and retail consumers. Expertise in managing day to day operations and demonstrated leadership abilities with 5 years of experience implementing cohesive sales strategies, managing employee training and retention, quality control, and overseeing 7 departments in guitar manufacturing companies. Knowledgeable in Lean Manufacturing with 2 years of experience in optimizing production process and eliminating waste.
Overview
22
22
years of professional experience
Work History
Project Manager /Lead Installer
Exhibit People
01.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
- Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
- Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
Shipping and Receiving Manager
Epic WorldWide
04.2021 - 01.2024
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
- Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
Production Manager (Food Manufacturing)
Partnership Staffing Solutions
08.2020 - 10.2020
- Managed day to day operations creating a production schedule and maintained a standard for good manufacturing practices (GMP).
- Established production lines in two production rooms making the products streamline more efficiently increasing our production output on a daily basis using lean manufacturing practices.
- Ordered packaging components and raw ingredients ensuring all components were fully stocked for any last-minute additions to the production schedule.
- Introduce a bottle labeling machine and a batch label inkjet printer eliminating the process of labeling by hand saving time and labor.
Operations/Production Manager (Manufacturing)
TK Queens
01.2020 - 02.2020
- Managed two manufacturing operations in two locations.
- Fine tuned production by introducing an efficient assembly schedule, organizing the packaging inventory, and reestablishing the operations process which increased production by 38%.
- Effectively applied waste management practices to inventory which lowered the waste of raw ingredients by 15% and increased sample products for distribution.
- Transformed the manufacturing due process, including readjusting testing and packaging schedules, which reduced the number of rejected products from 10% to under 1% within two months.
- Oversaw the production of bath bombs and topicals ensuring mandatory compliance.
- Audit quality control of our products which includes: consistency of dosing, colors, flavor profile, proper labeling and compliant packaging to adhere to laws and lab testing regulations.
- Enhanced business development by establishing new relationships with vendors and collaborating with the marketing team monthly to invent new and seasonal products.
- Introduced technological enhancements to maximize efficiency and organize ordering schedules, new partnerships, and accurate inventory.
Production Manager (Manufacturing)
LSI INSTRUMENTS
03.2013 - 09.2018
- Led the development and production of the paint department and delegated responsibilities appropriately to employees.
- Responsible for overseeing the rotation of 7 departments to ensure efficient production.
- Increased production 25% by implementing operational strategies that allowed all employees of each department to work cohesively.
- Trained new hire personnel to ensure effective integration into each specific role.
- Master builder of signature guitars for high end clients and musicians.
- Demonstrated significant attention to detail by managing quality control and personally overseeing each guitar prior to shipping.
- Administered weekly evaluations to all employees to ensure all departments are on target to meet quotas and administered action plans as necessary.
Project Coordinator
INDEPENDENT CONTRACTOR FOR SET SHOPS
01.2010 - 02.2013
- Met with production designers, construction coordinators, and art departments to establish budgets, production schedules, and stories lines for music videos, commercials, independent films, special features, etc.
- Maintained and monitored project plans, project schedules, work hours, budgets and expenditures.
- Led the hiring process for all sets of new crews per contract and delegated responsibilities accordingly.
- Ensured standards and requirements were met through conducting quality assurance test.
Senior Graphic Designer
TC PUBLISHING INC
01.2003 - 12.2009
- Integrated modern design into the company and helped increase catalog business 10% by implementing new sales strategies and creating a specific marketing team to oversee branding and sales production.
- Increased revenue growth by utilizing excellent public speaking abilities to give seminars in multiple organizations and companies and created marketing presentations for other employees to deliver.
- Monitored multiple publications to ensure consistency with market competitors.
- Created a company calendar to increase up sales which doubled the number of subscribers, establishing returning clientele and residual profit.
- Created visual concepts using computer software and by hand to communicate ideas that inspire, inform, and captivate consumer.
- Developed the overall layout and production design for various applications such as advertisements, brochures, magazines, and flyers.
- Took the lead in reviewing designs for errors prior to printing and publishing.
Education
Associate of Science Degree -
East Los Angeles College
Monterey Park, CASkills
- Strong analytical and problem-solving capabilities to determine root cause and solution
- Demonstrated ability to interact effectively with senior management
- Proven technical expertise and proficient in Microsoft Office Suite, Photoshop, Illustrator, InDesign and Google Docs
- Project tracking
- Project planning
- Project planning and development
- Project scheduling
- Schedule management
- Customer relations
- Staff management
- Work flow planning
- Advanced problem solving
- Risk management
- Cost control
- Purchasing and procurement
- Inventory control
Languages
Spanish
Native or Bilingual
Timeline
Project Manager /Lead Installer
Exhibit People
01.2024 - Current
Shipping and Receiving Manager
Epic WorldWide
04.2021 - 01.2024
Production Manager (Food Manufacturing)
Partnership Staffing Solutions
08.2020 - 10.2020
Operations/Production Manager (Manufacturing)
TK Queens
01.2020 - 02.2020
Production Manager (Manufacturing)
LSI INSTRUMENTS
03.2013 - 09.2018
Project Coordinator
INDEPENDENT CONTRACTOR FOR SET SHOPS
01.2010 - 02.2013
Senior Graphic Designer
TC PUBLISHING INC
01.2003 - 12.2009
Associate of Science Degree -
East Los Angeles College
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