Rafael Cintron
Springfield ,MA
Summary
An inspiring Assistant Manager with 10 years of experience in security and proven track record at MGM Springfield. Excelling in leadership while maintaining highest levels of integrity and respect. Skilled in surveillance techniques and incident response, with a commitment to policy enforcement and loss prevention.
Overview
12
12
years of professional experience
Work History
Assistant Security Manager
MGM Springfield
07.2018 - Current
- Conducted education, training and professional development programs to increase security personnel efficiency.
- Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.
- Supplied security coverage by managing staff schedules to meet operational needs of facility.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed shift handover reports and debriefed next shift upon arrival.
Securty Officer Supervisor
Allied Universal Security Services
04.2015 - 07.2018
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Managed security staff rotation for position coverage on breaks.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
Loss Prevention Supervisor
Kmart
01.2013 - 04.2015
- Trained staff on loss prevention tactics and company procedures.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Collaborated with law enforcement to report crime and suspicious activity.
Education
High School Diploma -
High School of Science And Technology
Springfield MA 06-2012
Skills
- Threat analysis
- Incident investigation
- Surveillance techniques
- Leadership
- CCTV experience
- Incident response
- Daily incident reporting
Timeline
Assistant Security Manager
MGM Springfield
07.2018 - Current
Securty Officer Supervisor
Allied Universal Security Services
04.2015 - 07.2018
Loss Prevention Supervisor
Kmart
01.2013 - 04.2015
High School Diploma -
High School of Science And Technology
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