Manage interfaces between UKG and benefit providers
Manage benefits, including orientation, timely enrollment/termination, and auditing/approving monthly invoices
Process and audit payroll data entry and employee status changes to ensure accuracy before payroll execution
Review and import hours from the time and attendance system, enter tax and direct deposit information, and administer regulatory requirements, such as garnishments, tax levies, support orders, and other adjustments to pay as necessary
Payroll & Benefits Manager
AD1 GLOBAL
03.2022 - 03.2024
Processed payroll for over 1,000 employees (weekly and bi-weekly).
Respond to client inquiries via telephone and email regarding payroll and benefits administration.
Provide timely and accurate administration of benefits plans to eligible employees, including enrollments, terminations, benefits, COBRA compliance, and open enrollment notification.
Ensure compliance with international payroll laws and regulations.
Responded, investigated, and resolved employee relations matters.
HR COORDINATOR
AD1 GLOBAL
10.2021 - 02.2022
Enter new hires' information, process terminations, and any employee changes, such as salary, promotions, layoffs, etc. on ADP WFN.
Perform background, drug, and reference checks on all new employees during the hiring process.
Assist upper-level management and supervisors in employee-related matters according to hotel policy and procedures, such as leave of absence, attendance, performance, discipline, and grievances.
Handled the recruitment process, which included tasks such as developing and posting job posts, sourcing and reviewing resumes, and phone screenings.
HR & COMPLIANCE ASSISTANT
FREIGHT HUB GROUP
04.2021 - 10.2021
Developed and improved shop safety standards in compliance with Occupational Safety and Health Administration (OSHA) guidelines and policies
Manage recruitment, onboarding, & training of new drivers and office employees to comply with company policies, safety precautions, industry requirements, and cold-chain procedures
Was able to gain and maintain a strong fleet of reliable and efficient drivers that led to an increase in business revenue
OFFICE ASSISTANT
ELDERLY HOUSING DEVELOPMENT AND OPERATIONS CORPORATIONS, COUNCIL TOWERS
10.2016 - 04.2021
Efficiently manage the front desk to reduce public confusion and address residents' inquiries
Prioritize the needs and well-being of elderly residents to ensure their satisfaction
Enhance office efficiency through task delegation and training new employees
Perform clerical tasks, including filing, organizing paperwork, answering phone calls, and data entry to maintain accurate records and support the office department
Education
BACHELOR OF BUSINESS ADMINISTRATION - Marketing, Human Resources
Florida International University
12.2020
Skills
ADP WFN
Excel
Conflict resolution
Strong organizational, analytical, and interpersonal skills
Employee relations
Timeline
Payroll & Benefits Specialist
ICBD Holdings
09.2024 - Current
Payroll & Benefits Manager
AD1 GLOBAL
03.2022 - 03.2024
HR COORDINATOR
AD1 GLOBAL
10.2021 - 02.2022
HR & COMPLIANCE ASSISTANT
FREIGHT HUB GROUP
04.2021 - 10.2021
OFFICE ASSISTANT
ELDERLY HOUSING DEVELOPMENT AND OPERATIONS CORPORATIONS, COUNCIL TOWERS
10.2016 - 04.2021
BACHELOR OF BUSINESS ADMINISTRATION - Marketing, Human Resources