Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Rafael Contreras

Houston

Summary

Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Consultant

KB Home
08.2024 - Current
  • Guide customers through the home buying process, providing exceptional service and ensuring a seamless experience from initial inquiry to closing.
  • Work with our construction, design, and finance teams to meet and exceed customer expectations.
  • Make follow up phone calls and emails to existing and potential customers.
  • Prepare various reports accurately and completely including; competition reports for all the company’s competitors in their division, sales and traffic reports for the communities.

Real Estate Agent

Keller Williams Metropolitan
05.2024 - 09.2024
  • Prospecting daily
  • Networking/relationship building
  • Following up with potential business
  • Managing the sales transaction from beginning to end
  • Attending classes and learning on a weekly basis
  • Host events/open houses
  • Marketing
  • Writing/negotiating contracts
  • Develops property listings by building rapport and reaching out to potential sellers and buyers.
  • Lists properties by examining property recommending improvements that will enhance salability
  • Coordinating with appraisers to set a selling price
  • Closing a contract

Sales Consultant

Mac Haik Auto Group
03.2021 - 05.2024
  • Ensure high levels of customer satisfaction through excellent sales service , assess customers needs and provide assistance and information on product features.
  • Welcome customers to the store and answer their questions
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
  • Go the extra mile to drive sales
  • Remain knowledgeable on products offered and discuss available options
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures

Sales Consultant

Classic Chevrolet
02.2016 - 03.2021
  • Cultivate relationship with new customer to achieve sales objectives.
  • Greeted and actively listened to customer to uncover purchasing needs and provide recommendation based on automotive requirements.
  • Strategically negotiate with customer to close deals and increase sales.
  • Personally work deals, interest rates, leases, and calcite financial requirements prior to obtaining approval from dealership manager and F&I manager.
  • Qualify and follow-up on internet leads regarding new and pre-owned vehicle availability and pricing.
  • Maintain contact with customer via email, phone calls, and SMS message to regularly update on promotional offers.
  • Demonstrate vehicle functionality and explained options, accompanied prospective customer on test drives, and explained costs associated with purchase.

Skills

  • Client Relationship Building
  • Market Knowledge
  • CRM Proficiency
  • Communication Skills
  • Emotional Intelligence
  • Local Networking

Certification

Real Estate License

Languages

Spanish
Native or Bilingual

Timeline

Sales Consultant

KB Home
08.2024 - Current

Real Estate Agent

Keller Williams Metropolitan
05.2024 - 09.2024

Sales Consultant

Mac Haik Auto Group
03.2021 - 05.2024

Sales Consultant

Classic Chevrolet
02.2016 - 03.2021
Rafael Contreras