Skilled team leader with a proven track record in enhancing customer service and team operations. Expertise in staff training, performance improvement, and attention to detail.
Overview
4
4
years of professional experience
Work History
Team Leader Cleaning and Maintenance
Buc-ee's
Hillsboro, TX
04.2024 - 03.2025
Supervised team operations to ensure efficient customer service and store maintenance.
Trained new associates on company policies, procedures, and safety protocols.
Managed inventory levels through regular stock assessments and ordering processes.
Coordinated team schedules to optimize coverage during peak hours.
Non-Inventory Receiver
Amazon
Dallas, TX
07.2021 - 09.2023
Received and inspected merchandise for quality assurance, ensuring compliance with company standards.
Collaborated with warehouse team to streamline receiving processes, enhancing operational efficiency.
Utilized inventory management systems to track incoming shipments and maintain accurate records.
Trained new staff on receiving procedures, promoting adherence to safety protocols and best practices.
Shoe Sales Associate
Shoe Dept.
Dallas, TX
03.2021 - 06.2021
Provided exceptional customer service to enhance shopping experience and foster loyalty.
Assisted customers in selecting footwear through product knowledge and personalized recommendations.
Maintained organized sales floor by restocking shelves and ensuring displays were visually appealing.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.