Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Contreras

Dallas,TX

Summary

Skilled team leader with a proven track record in enhancing customer service and team operations. Expertise in staff training, performance improvement, and attention to detail.

Overview

4
4
years of professional experience

Work History

Team Leader Cleaning and Maintenance

Buc-ee's
Hillsboro, TX
04.2024 - 03.2025
  • Supervised team operations to ensure efficient customer service and store maintenance.
  • Trained new associates on company policies, procedures, and safety protocols.
  • Managed inventory levels through regular stock assessments and ordering processes.
  • Coordinated team schedules to optimize coverage during peak hours.

Non-Inventory Receiver

Amazon
Dallas, TX
07.2021 - 09.2023
  • Received and inspected merchandise for quality assurance, ensuring compliance with company standards.
  • Collaborated with warehouse team to streamline receiving processes, enhancing operational efficiency.
  • Utilized inventory management systems to track incoming shipments and maintain accurate records.
  • Trained new staff on receiving procedures, promoting adherence to safety protocols and best practices.

Shoe Sales Associate

Shoe Dept.
Dallas, TX
03.2021 - 06.2021
  • Provided exceptional customer service to enhance shopping experience and foster loyalty.
  • Assisted customers in selecting footwear through product knowledge and personalized recommendations.
  • Maintained organized sales floor by restocking shelves and ensuring displays were visually appealing.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.

Education

High School Diploma -

Moises E. Molina
2355 Duncanville Rd, Dallas Tx 75211

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Staff training
  • Performance improvement

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Team Leader Cleaning and Maintenance

Buc-ee's
04.2024 - 03.2025

Non-Inventory Receiver

Amazon
07.2021 - 09.2023

Shoe Sales Associate

Shoe Dept.
03.2021 - 06.2021

High School Diploma -

Moises E. Molina