Rafael Cruz
Tampa
Summary
A motivated, efficient, and conscientious individual who meets every project, with the goal of exceeding all expectations and rising above-established qualifications standards. Detail-oriented; motivated to bring talent, skills, and experience to serve: the employer. Outstanding computer skills; able to quickly and independently learn any software; as well as develop communication strategies to further the company’s goals, and efficiently support all stakeholders and coworkers.
Overview
6
6
years of professional experience
Work History
Assistant Instructor
Mckitrick Elementary
09.2018 - Current
- Communicated student progress to parents and guardians for a collaborative approach to educational goals.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Optimized learning plans based on student performance and feedback.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
Box Office Associate
Side Splitters Comedy Club
10.2021 - Current
- Managed activities of over 200 participants while multitasking managerial duties such as attendance, customer service, and smooth execution of the required itinerary
- Sell tickets to customers in person using cash or credit card, while getting change quickly and accurately; and balanced out a cash drawer at the end of the shift or day.
- Gave accurate information to a high number of phone inquiries.
- Created and maintained reports of sold tickets and payments received.
- Carried out day-day-day duties accurately and efficiently.
Coach
Kids Elevated
09.2023 - Current
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Education
High School Diploma -
Hillsborough Community College
Tampa, FLSkills
- Confident, articulate, and professional speaking abilities
- Interpersonal skills
- Group and Individual Instruction
- Customer Service
- Excellent written and verbal communication skills
- Multi-tasking
- Problem Solving
- Verbal Communication
- Creativity
- Adaptability
- Conflict Resolution
Timeline
Coach
Kids Elevated
09.2023 - Current
Box Office Associate
Side Splitters Comedy Club
10.2021 - Current
Assistant Instructor
Mckitrick Elementary
09.2018 - Current
High School Diploma -
Hillsborough Community College
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