Rafael Cruz Zetina
Des Moines,IA
Summary
Dynamic line cook with a proven track record at Hugo's Wood Kitchen, excelling in high-pressure environments. Demonstrated exceptional time management and attention to detail while preparing full-course meals and maintaining safety standards. Adept at collaborating with teams to enhance customer satisfaction and streamline kitchen operations.
Experienced with technical diagnostics, system repairs, and maintenance. Utilizes problem-solving skills to ensure equipment reliability and reduce operational disruptions. Knowledge of industry standards and best practices ensures high-quality service delivery.
Overview
23
23
years of professional experience
Work History
Line Cook
Hugos Wood Kitchen
06.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Checked food temperature regularly to verify proper cooking and safety.
Line Cook
Cazador Mexican Restaurant
03.2014 - 06.2024
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Service Engineer
ABB
03.2002 - 02.2014
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Diagnosed and resolved machine operation variations and equipment problems.
Education
Vocational Degree - Naval Mechanic
Conalep
Veracruz, Mexico06-1994
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Technical support
- Field service
- Equipment assembly
- System maintenance
Timeline
Line Cook
Hugos Wood Kitchen
06.2024 - Current
Line Cook
Cazador Mexican Restaurant
03.2014 - 06.2024
Service Engineer
ABB
03.2002 - 02.2014
Vocational Degree - Naval Mechanic
Conalep
Similar Profiles
Raul RamirezRaul Ramirez
Assistant kitchen Manager at artisan wood fire kitchenAssistant kitchen Manager at artisan wood fire kitchen
Anthony AcostaAnthony Acosta
Assistant Carpenter at Wood Works Kitchen and BathAssistant Carpenter at Wood Works Kitchen and Bath
Noah JanssenNoah Janssen
Busser/Host/To-Go Server at Napa Flats Wood-fired KitchenBusser/Host/To-Go Server at Napa Flats Wood-fired Kitchen
LaTroysha BrooksLaTroysha Brooks
Tire and Battery Center Manager at Sam's ClubTire and Battery Center Manager at Sam's Club
Jeffery GeerJeffery Geer
Order Picker at CumminsOrder Picker at Cummins