Summary
Overview
Work History
Education
Skills
Timeline
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Rafael Cuellar

Los Angeles,CA

Summary

Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.

Overview

6
6
years of professional experience

Work History

District Manager

Carl's Jr- Loves Travel Center
07.2022 - 04.2025
  • Oversaw district operations, ensuring compliance with company standards and policies.
  • Developed strategic plans to enhance sales performance across multiple locations.
  • Trained and mentored store managers to improve team effectiveness and customer service.
  • Analyzed market trends to identify opportunities for growth and expansion initiatives.
  • Coordinated inventory management processes, optimizing stock levels and reducing waste.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.

General Manager

Carl's Jr
04.2019 - 07.2022
  • Oversaw daily restaurant operations, ensuring efficiency and quality service.
  • Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
  • Developed and implemented cost control measures to optimize budget management.
  • Monitored inventory levels and coordinated supply orders for timely restocking.
  • Analyzed customer feedback to improve service delivery and dining experience.
  • Collaborated with marketing team on promotional strategies to boost sales revenue.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Education

Jordan High
Los Angeles, CA

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Attention to detail
  • Goal setting and performance metrics
  • Sales management
  • Operations management
  • Staff development
  • Customer relations
  • Team development
  • Decision-making

Timeline

District Manager

Carl's Jr- Loves Travel Center
07.2022 - 04.2025

General Manager

Carl's Jr
04.2019 - 07.2022

Jordan High

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Rafael Cuellar