Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rafael De La Rosa

Lexington,KY

Summary

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.

Overview

2
2
years of professional experience

Work History

Team Member

Chic-Fil-A
Lexington, De La Rosa
11.2022 - 01.2023
  • Monitored and supported proper electronic shelf label signage.
  • Stayed informed of company and store updates from leadership.
  • Built and maintained working relationships with peers and upper management.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Addressed customer needs, responding to specific requests.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Rotated through series of different stations based on team needs.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored expiration dates on food items for freshness assurance.
  • Trained new team members using approved training materials and information.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Collaborated with team members to maximize productivity and efficiency.
  • Followed production orders and company standards to exceed quality scores on consistent basis.
  • Assisted customers with product selection and ordering process.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Greeted customers upon entering the store with friendly demeanor.
  • Identified needs of customers promptly and efficiently.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Troubleshot machine malfunctions and made adjustments to correct problems.
  • Resolved customer issues promptly in a professional manner.
  • Looked for ways to go above and beyond job requirements.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Upheld high standards of productivity and quality in operations.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.

Line Cook

La Rosa's Pizzeria
Lexington, KY
04.2021 - 11.2021
  • Kept stations stocked and ready for use to maximize productivity.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Performed workstation prep prior to shift start.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Verified kitchen staff followed all recipes and portion serving guidelines correctly.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Washed and peeled ingredients to prepare for different meals and recipes.
  • Inspected equipment for cleanliness prior to use every shift.
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Replenished food items from inventory and rotated ingredients.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.

Education

High School Diploma -

Tate's Creek High Schoool
Lexington, KY
05-2022

Skills

  • Equipment Operation
  • Cash Handling
  • Workplace Safety
  • Cleaning
  • Customer Service
  • Component Assembly
  • Following Instructions
  • Positive Attitude
  • Safety Understanding
  • Teamwork and Collaboration
  • Training and Mentoring
  • Organizing Work Stations
  • Fluent in Spanish
  • Order Preparation
  • Problem-Solving
  • Product Knowledge
  • Parts Labeling
  • Clear Communication
  • Calculations and Measurements
  • Facility Cleaning
  • Collaboration and Teamwork
  • Attention to Detail
  • Computer Skills
  • Money Handling

Languages

Spanish
Native/ Bilingual

Timeline

Team Member

Chic-Fil-A
11.2022 - 01.2023

Line Cook

La Rosa's Pizzeria
04.2021 - 11.2021

High School Diploma -

Tate's Creek High Schoool

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Rafael De La Rosa