Rafael Duenas
HOUSTON,TX
Summary
Adept at driving operational excellence and efficiency, I leveraged manufacturing technologies and leadership skills at Sofdink Compañy to enhance production processes and workforce productivity. My focus on industrial safety and mentoring fostered a culture of continuous improvement, achieving significant cost reductions and fostering a motivated team environment.
Overview
28
28
years of professional experience
Work History
Softdrink Factory Manager
Sofdink Compañy
02.2008 - 04.2021
- Developed and maintained a safe working environment by enforcing strict safety policies and procedures.
- Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
- Trained and developed staff members, enhancing overall workforce competency and productivity levels.
- Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
- Conducted root cause analyses of production issues to identify areas requiring corrective action or continuous improvement efforts.
- Facilitated open communication between all factory departments, leading to increased collaboration and more efficient problemsolving.
- Led productive, motivated and loyal manufacturing team and generated factory-wide customer focus and pride in workmanship.
- Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
Senior Investment Technician
SoftDrink Production Company
04.2005 - 01.2008
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Deputy Director of Human Resources
Local Industries Company
11.2003 - 12.2005
- Optimized supply chain management strategies, reducing lead times while maintaining inventory levels at an optimum balance between availability and carrying costs.
- Managed budgets and financial reporting, ensuring optimal resource allocation and fiscal responsibility.
- Monitored performance metrics across departments, identifying areas for improvement and implementing corrective actions as needed.
- Evaluated emerging market trends to identify potential growth opportunities for the organization''s product portfolio expansion efforts.
- Oversaw human resources functions, fostering a positive work environment that attracted top talent and promoted employee retention.
- Championed process improvements within the organization, resulting in streamlined workflows and reduced operational costs.
- Established organizational goals in alignment with company vision, providing clear direction for all employees to follow.
- Guided cross-functional teams through project management best practices to ensure timely completion of critical projects.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
Economic Advisor
Provincial Mayor S Office
04.2000 - 02.2002
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Developed strong relationships with clients through regular communication and excellent customer service.
- Navigated complex regulatory requirements to ensure compliance in all advisory activities.
- Developed comprehensive risk assessment tool, enabling more precise investment recommendations.
- Enhanced advisor skills and knowledge through continuous professional development program, elevating service quality.
Food Market Manager
Food Marketing Company
02.2000 - 04.2000
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Deputy Administrative Manager
Municipal Education Department
03.1999 - 04.2000
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
- Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
- Developed strategic plans that aligned with organizational goals, ensuring long-term growth and sustainability.
- Identified opportunities to improve business process flows and productivity.
- Oversaw supply chain operations, ensuring timely delivery of products while minimizing inventory costs.
Investment Technician
Provincial Housing Construction Company
02.1998 - 11.1998
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Manager of Construction and Legaliz of Housing
Mayor's Office
10.1993 - 09.1998
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Teacher - Education
Pablo Lafargue Pedagogical Institute
Havana,Cuba07.1991
Skills
- Manufacturing Technologies
- Machine Operation
- Industrial safety
- Waste Minimization
- ISO Standards
- Production Reporting
- Cost Reduction
- Production Planning
- Mentoring and training
- Manufacturing operations
- Operations Management
Accomplishments
- Supervised team of 170 staff members.
Languages
Spanish and English
Professional Working
Timeline
Softdrink Factory Manager
Sofdink Compañy
02.2008 - 04.2021
Senior Investment Technician
SoftDrink Production Company
04.2005 - 01.2008
Deputy Director of Human Resources
Local Industries Company
11.2003 - 12.2005
Economic Advisor
Provincial Mayor S Office
04.2000 - 02.2002
Food Market Manager
Food Marketing Company
02.2000 - 04.2000
Deputy Administrative Manager
Municipal Education Department
03.1999 - 04.2000
Investment Technician
Provincial Housing Construction Company
02.1998 - 11.1998
Manager of Construction and Legaliz of Housing
Mayor's Office
10.1993 - 09.1998
Teacher - Education
Pablo Lafargue Pedagogical Institute