Rafael Duval
Union City,NJ
Summary
Knowledgeable CAP Team 1 Associate bringing dedicated work ethic and abilities to handle continuous, fast-paced stock work. Skilled at managing, merchandising and rotating stock for maximum customer appeal and sales. Vigilant about correcting mistakes and spotting shrinkage. Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
14
14
years of professional experience
Work History
CAP 1 Associate
Walmart Inc.
Secaucus, NJ
01.2019 - Current
- Helped customers on floor with locating, reaching and selecting merchandise.
- Maintained, cleaned and organized backroom according to company policy.
- Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
- Arranged supplies, merchandised products and removed damaged items from assigned areas.
- Used inventory management systems and completed bin audits.
- Suggested products to meet customers' needs or complement current selections.
- Labeled and priced merchandise, securing fragile and high-shrink products.
- Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions.
- Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.
- Designed layouts of floors, shelves and displays in order to optimize sales.
Department Manager
Walmart Stores,INC
Secaucus, NJ
05.2016 - 01.2019
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Utilized excellent math skills to maintain accurate inventory levels.
Grocery Bagger
Fine Fare Supermarket
Union City, NJ
09.2009 - 06.2012
- Assisted customers with getting groceries loaded in vehicles.
- Retrieved carts from returns and parking lot.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Cleaned up spills, collected trash and swept and mopped floors.
- Checked prices and pulled product for customers.
- Participated in available training courses to improve sales skills and product knowledge.
- Made proactive suggestions to customers to move expiring products.
Education
Union City High School
Union City, NJ06.2012
Some College (No Degree) -
Devry University
Paramus, NJSkills
- Staff Training
- Regulatory Compliance
- Data Entry
- Safety Procedures
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Verbal and Written Communication
- Decision Making
- Time Management
- Microsoft Office
- Quick Learner
- Motivated Team Player
- Quality Control
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
CAP 1 Associate
Walmart Inc.
01.2019 - Current
Department Manager
Walmart Stores,INC
05.2016 - 01.2019
Grocery Bagger
Fine Fare Supermarket
09.2009 - 06.2012
Union City High School
Some College (No Degree) -
Devry University
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