Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rafael Elster

Pompano Beach

Summary

Dynamic professional with a background as a Summer Camp Counselor at Camping Shangrila USA, excelling in child supervision and compassionate communication. Enhanced camper satisfaction by fostering creativity and teamwork. Proven problem-solver with strong attention to detail, adept at implementing engaging activities and ensuring safety. Boosted camper engagement by 20% through innovative program development.

Overview

1
1
year of professional experience

Work History

Summer Camp Counselor

Camping Shangrila USA
06.2024 - 08.2024
  • Supervised daily activities, ensuring safety and engagement for all campers.
  • Facilitated arts and crafts sessions, promoting creativity and teamwork among participants.
  • Assisted in planning and organizing recreational events, enhancing camper participation and enjoyment.
  • Provided guidance on outdoor activities, fostering skills in teamwork and problem-solving.
  • Collaborated with staff to develop schedules that maximized camper engagement and learning opportunities.
  • Conducted daily safety checks of equipment to ensure compliance with camp standards.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
  • Implemented camp activities fostering physical, social, and emotional growth.

Crew Member

Little Caesar’s
12.2023 - 08.2024
  • Provided exceptional customer service while ensuring a welcoming environment for patrons.
  • Operated cash register, processed transactions, and handled cash accurately.
  • Maintained cleanliness and organization of work areas to enhance operational efficiency.
  • Collaborated with team members to fulfill orders quickly and effectively.
  • Assisted in training new crew members on standard procedures and safety protocols.
  • Followed food safety guidelines to ensure quality and compliance with regulations.
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Participated in inventory management by restocking supplies as needed.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Waiter and Barista

Kin Asian Street Food
12.2023 - 05.2024
  • Provided excellent customer service by promptly taking and delivering orders.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted with menu recommendations, showcasing knowledge of food and beverage offerings.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Adapted quickly to changing priorities during peak hours, ensuring efficient service flow.
  • Handled cash transactions accurately and processed payments through POS system.
  • Engaged with customers to build rapport, enhancing overall satisfaction and loyalty.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Preschool Teacher Assistant Volunteer

The Learning Experience
05.2023 - 09.2023
  • Developed and implemented engaging lesson plans tailored to diverse learning styles.
  • Facilitated daily classroom activities, promoting social interaction and cooperative play among students.
  • Monitored student progress, adapting instructional strategies to meet individual needs effectively.
  • Collaborated with parents and caregivers to support student development and address concerns promptly.
  • Managed classroom environment to ensure safety, organization, and positive behavior reinforcement.
  • Assisted in creating a nurturing atmosphere that encouraged exploration and curiosity among children.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.

Education

Monarch High School
Coconut Creek, FL

Skills

  • Problem-solving
  • Patience and empathy
  • Compassionate communication
  • Attention to detail
  • Creativity and innovation
  • Role modeling
  • Child supervision
  • Decision-making
  • Active listening
  • Written and oral communication
  • Safety measures
  • Activity implementation
  • Cultural sensitivity
  • Conflict resolution
  • Arts and crafts
  • Childcare management
  • Sports coaching
  • First aid and CPR
  • Friendly, positive attitude
  • De-escalation techniques
  • Music recording
  • Music selection proficiency
  • Instrument proficiency
  • Music theory
  • Strong attention to detail
  • Studio recording experience
  • Song composition
  • Versatile
  • Live performances
  • Original songwriter
  • Music History Knowledge
  • Practicing pieces
  • Writing lyrics
  • Stage presence
  • Specializing in style
  • Rhythm mastery
  • Social media promotion
  • Guest management
  • Vendor negotiation
  • Event marketing
  • Entertainment booking
  • On-site execution
  • Venue selection
  • Speaker management
  • Registration management
  • Event billing
  • Budgeting and finance
  • Time management
  • Special events planning
  • Event setup and breakdown
  • Social media management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Summer Camp Counselor

Camping Shangrila USA
06.2024 - 08.2024

Crew Member

Little Caesar’s
12.2023 - 08.2024

Waiter and Barista

Kin Asian Street Food
12.2023 - 05.2024

Preschool Teacher Assistant Volunteer

The Learning Experience
05.2023 - 09.2023

Monarch High School

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Rafael Elster