Summary
Overview
Work History
Education
Skills
Timeline
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RAFAEL ESCALONA

orlando,Fl

Summary


Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration. Adaptable to evolving retail environments, staff training, and strategic planning. Renowned for reliability and results-focused approach.

Overview

6
6
years of professional experience

Work History

Retail Manager and Tennis Coach

Lake Cane Tennis Center
03.2023 - Current
  • Manage the daily operations of the Pro Shop, including scheduling, inventory management, and customer service
  • Train staff on stringing, sales techniques, customer service, and product knowledge
  • Develop and execute marketing strategies to increase retail opportunities
  • Operate Pro Shop register software as well as court reservation system
  • Developing and implementing individualized and group training programs and practice plans


Stringer

Tennis Plaza
01.2021 - 03.2023
  • String tennis rackets to the highest standard and ensure all equipment is in excellent condition
  • Stayed informed about current industry trends to ensure the relevancy of published content for target audiences.

Front Desk

Wynwood Padel Club
01.2019 - 03.2020
  • Greeting visitors in person or on the telephone
  • Answering or referring inquiries
  • Keeping the front desk tidy and presentable with all necessary material

Education

HIGH SCHOOL GRADUATE -

U.E.I. Maria Montessori
01.2014

Skills

  • Teamwork skills
  • Adaptability
  • Inventory Control
  • Attention to detail

Timeline

Retail Manager and Tennis Coach

Lake Cane Tennis Center
03.2023 - Current

Stringer

Tennis Plaza
01.2021 - 03.2023

Front Desk

Wynwood Padel Club
01.2019 - 03.2020

HIGH SCHOOL GRADUATE -

U.E.I. Maria Montessori
RAFAEL ESCALONA