Rafael Gamon-Luna
Eastvale,CA
Summary
Dedicated and customer-focused food service worker with over 10 years of experience in fast-paced dining environments. Skilled in food preparation, order accuracy, and maintaining cleanliness while delivering excellent customer service. Adept at multitasking and collaborating with team members to ensure smooth operations. Passionate about food safety and efficiency in service.
Overview
10
10
years of professional experience
Work History
Store Associate
In N Out
Elk Grove, CA
02.2023 - Current
- Providing excellent customer service, taking orders on register and handheld, maintaining cleanliness throughout the restaurant, and ensuring quality standards are met, all while adhering to In-N-Out's established procedures and progressing through their "Levels of Development" to gain more responsibilities as we advance in our role.
Pizza Chef
Fat Lip Pizza
Corona, CA
07.2022 - 02.2023
- As a pizza chef I'd prepare pizza dough from scratch, cook pizzas, and maintain a clean kitchen. I also ensured food safety and quality, and at times trained other cooks.
- My duties included:
Prepare dough: Prepare and store pizza dough
Prepare toppings: Create pizza sauces and other toppings
Cook pizzas: Cook pizzas in the oven or on the grill
Maintain kitchen: Ensure the kitchen is clean and sanitized
Order supplies: Order ingredients and maintain inventory
Train new hires: Teach other cooks how to make pizza and clean
Monitor quality: Check the quality of pizzas before serving
Resolve complaints: Handle customer complaints
Collaborate on menu: Work with other staff to develop new recipes and menu items
Server / Shift Lead
The Happy Hooligans
San Jose, CA
06.2015 - 06.2022
- As a server I was responsible for greeting customers, taking orders, serving food and drinks, and ensuring customer satisfaction. I also helped maintain the restaurant by cleaning and sanitizing tables, roll cutlery and polish glasses, adhere to food safety and sanitation regulations, and help maintain kitchen hygiene standards.
- As a shift lead I was overseeing the operations during their assigned shift, including assigning tasks to staff, training new employees, monitoring team performance, handling customer complaints, ensuring compliance with health and safety standards, managing inventory levels, and maintaining a smooth flow of service within the restaurant.
Education
High School Diploma -
Branham High School
San Jose06-2013
Skills
- Facility Cleanliness Oversight
- Safety Management
- Cash Handling Proficiency
- Event Coordination
- Strong Verbal Skills
- Effective Time Management
- Creative Merchandise Display
- Effective Team Coordination
- Organizational Skills Enhancement
- Order Accuracy & Efficiency
- Food Preparation & Handling
- Health & Safety Compliance
- Inventory Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Store Associate
In N Out
02.2023 - Current
Pizza Chef
Fat Lip Pizza
07.2022 - 02.2023
Server / Shift Lead
The Happy Hooligans
06.2015 - 06.2022
High School Diploma -
Branham High School
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