Summary
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Garza

San Antonio

Summary

Proven Line Cook at Pizza Italia and skilled Merchandiser at Frito-Lay, I excel in time management and customer service, enhancing satisfaction and efficiency. Mastered inventory management and quality control, boosting sales and productivity. Trustworthy and detail-oriented, I thrive in fast-paced environments, consistently delivering excellence and fostering team coordination.

Work History

Line Cook

Pizza Italia
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Grilled meats and seafood to customer specifications.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.

Merchandiser

Frito-Lay
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Created visual displays to highlight new and featured products.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Utilized paper, fabric and props to create displays.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.

Education

High School Diploma - N/A

MacArthur High School
San Antonio, TX
05.2022

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Professional attitude
  • Customer service
  • Reliable and trustworthy
  • Active listener
  • Problem-solving
  • Team coordination
  • Cleanliness standards
  • Quality control
  • Workload management
  • Inventory management
  • Equipment maintenance
  • Stock rotation

Languages

Spanish
Professional Working

Timeline

Line Cook

Pizza Italia

Merchandiser

Frito-Lay

High School Diploma - N/A

MacArthur High School
Rafael Garza