Work Preference
Summary
Overview
Work History
Education
Skills
LANGUAGES
Extra curricular
OVERVIEW
Timeline
Generic
Open To Work

Rafael Genchi Jr.

Inglewood,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales RepresentativeSales Representative ManagerFood ServerSecurity Guard

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Inglewood, CAOrange, CALos Angeles, CAWest Hollywood, CANorth Hollywood, CA
Open to relocation: Yes

Salary Range

$55000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsFlexible work hoursTeam Building / Company RetreatsPaid time off

Summary

Hardworking and dedicated individual seeking a position in the Working industry where I can utilize my customer service skills and passion of helping to provide excellent service and experience to customers.

Sales professional with proven track record in driving team performance and achieving sales targets. Skilled in strategic planning, customer relationship management, and training team members. Strong focus on collaboration, adaptability, and delivering measurable results. Known for reliability and ability to thrive in dynamic environments.

Overview

9
9
years of professional experience

Work History

Sales Representative

True Vision Enterprises
01.2026 - Current
  • Developed and maintained strong client relationships to drive sales growth.
  • Conducted market research to inform sales strategies and improve outreach efforts.
  • Collaborated with cross-functional teams to enhance product knowledge and support sales initiatives.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Sales Representative Manager

BMR Consulting Solutions Inc.
05.2024 - 12.2025
  • Led team to achieve sales targets through strategic planning and execution.
  • Developed training programs enhancing product knowledge and sales techniques among team members.
  • Analyzed market trends to identify new business opportunities and improve customer engagement.
  • Fostered a collaborative team environment promoting communication and motivation among staff.
  • Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
  • Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
  • Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
  • Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
  • Built relationships with customers and community to promote long term business growth.
  • Presented professional image consistent with company's brand values.
  • Consulted with businesses to supply accurate product and service information.
  • Developed and implemented effective sales strategies that increased client acquisition rates.
  • Led sales team to exceed quarterly targets through strategic training and performance coaching.
  • Analyzed market trends to refine sales tactics, enhancing overall team effectiveness and efficiency.
  • Collaborated with marketing to create targeted campaigns, resulting in improved lead generation efforts.
  • Mentored junior sales representatives, fostering professional growth and improving team cohesion.
  • Conducted regular performance reviews to assess progress and align individual goals with company objectives.
  • Fostered a culture of accountability within the team by setting clear expectations regarding individual roles and responsibilities.
  • Reduced customer churn rate by implementing effective account management techniques and prioritizing customer issues resolution.

Crewmember

Raising Canes
04.2023 - 05.2024
  • - Operated drive-thru, front counter, and kitchen stations efficiently.
  • - Ensured cleanliness and organization of the work environment.
  • - Provided excellent customer service and maintained a positive attitude in all interactions.
  • - Collaborated effectively with coworkers to ensure smooth operations.
  • - Time Management
  • - Attentive to Detail
  • Trained new crew members on operational procedures and customer service standards.
  • Ensured adherence to food safety protocols during meal preparation and service.

Food Server

Tamales Doña Ediths
05.2017 - 08.2023
  • - Served Tamales and hot drinks such as hot chocolate to customers in a fast-paced environment while maintaining safety protocols
  • - Maintained cleanliness and sanitation of my work area
  • - Processed customer orders accurately and efficiently
  • - Provided friendly and efficiently
  • Delivered exceptional customer service by promptly taking and processing orders.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Trained new team members on menu offerings and service protocols.
  • Handled cash transactions and processed payments efficiently using POS systems.
  • Resolved customer complaints swiftly, enhancing satisfaction and loyalty.

Security Guard

Prom Security Service
05.2022 - 06.2023
  • Monitored premises to ensure safety and security for clients and visitors.
  • Conducted regular patrols to detect and deter potential threats or breaches.
  • Documented incidents and prepared detailed reports for management review.
  • Collaborated with law enforcement during emergency situations to ensure swift response.
  • Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
  • Conducted regular patrols to identify and address potential security risks proactively.
  • Responded swiftly to alarms and incidents, coordinating with law enforcement when necessary.
  • Documented daily activities and incidents in detailed reports for management review.

Education

High School Diploma - undefined

Alliance Patti & Peter Neuwirth Leadership Academy
Los Angeles, CA
06.2023

Skills

- Proper utilization of available Resources

  • Customer service
  • Customer relations
  • Sales expertise
  • Relationship building
  • Sales presentations
  • Fluent bilingualism
  • Problem-solving
  • Upselling strategies
  • Product knowledge
  • Sales promotion
  • Fast learner
  • Attention to detail
  • Active listening
  • Punctual and reliable
  • Bilingual in English and Spanish

- Ability to work in a group

- Fluent in both English and Spanish

- critical thinking

- Ethics and Responsibility

- Ability to work well independently

- Great communication skills

Data-driven decision making

Team management

Lead generation

Customer retention

Teamwork

Problem-solving

Time management

Attention to detail

Multitasking

Reliability

Excellent communication

Customer satisfaction

Active listening

Relationship building

Professionalism

Product demonstration

Upselling techniques

LANGUAGES

Fluent in both English and Spanish

Extra curricular

Cooking Club Los Angeles, CA — Extra curricular [December 2022 - June 2023] - Kitchen management - Attentive listening - Maintaining a sanitized environment - Team player Construction work Los Angeles, CA — Extra curricular [Summer 2021 - Summer 2023] - Understanding tools, machinery, and construction techniques. - Addressing and overcoming challenges on-site. - Being able to handle different tasks and adapt to changing situations

OVERVIEW

Thank you for considering my application. I am eager to learn new traits; as well as to bring my set of skills and enthusiasm to your establishment to better our customer’s experience.

Timeline

Sales Representative

True Vision Enterprises
01.2026 - Current

Sales Representative Manager

BMR Consulting Solutions Inc.
05.2024 - 12.2025

Crewmember

Raising Canes
04.2023 - 05.2024

Security Guard

Prom Security Service
05.2022 - 06.2023

Food Server

Tamales Doña Ediths
05.2017 - 08.2023

High School Diploma - undefined

Alliance Patti & Peter Neuwirth Leadership Academy