Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Rafael Gomez-Vilchis

Ellensburg,WA

Summary

Im a Hardworking Crew Member with the understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with dedication to going beyond to properly complete tasks. I am reliable available when needed and always happy to help.

Overview

10
10
years of professional experience

Work History

Crew

Campus U-Totem
Ellensburg
05.2023 - 08.2023
  • Provide responsive and exceptional service to customers, serve and prepare food for customers, cleaning work stations and answering questions about menu items and store policies, greet customers with exceptional care and attend to their needs, assist in stocking and rotating weekly truck stock, process drink and food orders from basic to complex quickly and efficiently, maintain a daily cash drawer and balance it at the beginning and the end of each shift

Crew member

Arby’s
Ellensburg
06.2021 - 08.2022
  • Improved leadership and customer service skills, able to build more experience in the fast food world as well as the food world itself, got orders made and delivered under the expected time at 2 minutes and 40 seconds, gained more experience in the sandwich making process as well as fryer, coped very well with concerned or confused customers and of their orders and or menu items, came in when called in as needed, wanting to build trust for my boss and co-workers as well as maximum reliability, able to come to work with a smile and be ready to work and enjoy my time

Carpet Cleaner

Clean House Carpet Cleaning
Ellensburg
06.2013 - 08.2020
  • Greet customers and answer any questions about the service, measure and take estimates for proper execution, move and lift heavy hoses and cleaning supplies in a timely matter, shampoo and vacuum carpets to customers' needs, assist in moving furniture, finding quick solutions to problems such as offering discounts for dissatisfied customers

Education

High School Diploma -

Ellensburg High School
Ellensburg, WA
06.2023

Skills

  • Bilingual in Spanish and English
  • Communicate attentively and effectively with managers and team members
  • Knowledge of cash register operations
  • Food Handlers Permit
  • Work well in a fast paced environment
  • Impeccable attendance and reliability
  • Customer Engagement
  • Inventory Restocking
  • Customer Service
  • Performance Improvement
  • Cash Handling
  • Company Standards
  • Safety
  • Problem-Solving
  • Team Contributions
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Salesmanship
  • Flexible Schedule
  • Time Management

Accomplishments

  • I was voted captain of the soccer team and received 2nd team all Cwac in the confrence
  • Seal Of Biliteracy

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Crew

Campus U-Totem
05.2023 - 08.2023

Crew member

Arby’s
06.2021 - 08.2022

Carpet Cleaner

Clean House Carpet Cleaning
06.2013 - 08.2020

High School Diploma -

Ellensburg High School

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Rafael Gomez-Vilchis